Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Better than excel

What do you like best? I like the fact that there are easy to use sheets depending on the project you're working on What do you dislike? Sometimes I don't know how to use the sheet properly Recommendations to others considering the product None What business problems are you solving with the product? What benefits have you realized? -Organized task management -one central space

Powerful Project Management Tool

What do you like best? I use Snartsheets to manage product implementation projects; monitoring timelines and assigning ownership. I love the ability to customize and then reuse the templates. Additionally, the ability to include attachments within the sheet is HUGE! What do you dislike? It does have a bit of a longer learning curve. Their training resources and on boarding team help to make this easier, but it does take some time to find all the value from within this product. What ...

Project management

What do you like best? Multi-organizational collaboration and planning. Integration with our business intelligence system. What do you dislike? User integration with organizational domain requires too much IT intervention. Recommendations to others considering the product Cloud based project management is mandatory to insure adequate collaboration and communication with customers and stake holders. What business problems are you solving with the product? What benefits have you ...

Smartsheet Review

What do you like best? Allows for collaboration for teams and isn't Google Sheets. What do you dislike? Doesn't scroll easy in Firefox on a Mac. Recommendations to others considering the product Great for team collaboration - allows item list view and calendar view - also Gantt. What business problems are you solving with the product? What benefits have you realized? Team uses to share marketing calendar and schedule.

👍

What do you like best? Flexible to create databases and then use to report for specific users creating ease of collaboration. What do you dislike? Some standard excel functions are not available What business problems are you solving with the product? What benefits have you realized? Collaboration

Using Smartsheet since 2014

What do you like best? The collaboration feature, the neat design, the intuitive usage. What do you dislike? Does not have graphs which is really useful when we need to spot quickly an idea. Recommendations to others considering the product really good tool for colaboration. What business problems are you solving with the product? What benefits have you realized? Project management, sales tracking.

Smartsheet Review

What do you like best? Multiple users can login and update sheet at the same time What do you dislike? The gantt chart view is only good when you have a few projects. It would be ideal if it would offer best practices and suggestions to keep the projects ordered in a way to help eliminate confusion. Recommendations to others considering the product Make sure you do a proper needs assesment and understand what you are hoping to accomplish. Smartsheet has multiple views, but is almost ...

Simple project management application

What do you like best? The best thing I like about Smartsheet is the ease of use. Anybody regardless of the prior use of spreadsheets can easily learn to use Smartsheet. Simple interface with easy execution. Somewhat similar to MS spreadsheet but different in many ways as the major focus of Smartsheet is towards project management. It comes with several customizable tools for planning, tracking the status of project, reporting etc. What do you dislike? It slows down when working on ...

Great at enterprise level

What do you like best? Smartsheet enterprise allows for sights and reporting features through linked sheets reporting that give a better overview of resource allocations, performance as project status. What do you dislike? There are done small limitations to functionality but the support team is great at finding work arounds. What business problems are you solving with the product? What benefits have you realized? Better collaboration and team performance, as well as easier methods ...

Love Smartsheet!

What do you like best? Ease of use Communicating with Teams Project Plan and organization What do you dislike? Took me a bit to self-learn before I found the tutorials! But since then - it's been great Recommendations to others considering the product This is a great - easy to use tool for communicate with internal team members along with vendors and customers What business problems are you solving with the product? What benefits have you realized? Project Management ...