Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Great alternative to MS Project

What do you like best? This is a good alternative to MS Project, good gantt chart view, easy to use, templates available, sharing with other users is easy, adding attachments is simple and the overall application is quick What do you dislike? The interface looks outdated and non-modern. Looks more like something you would see in Windows 98. You have to manually click save to save your work, it does not auto-save Recommendations to others considering the product Good web-based ...

Use daily for project management and marketing calendar work

What do you like best? Ease of use, ability to share sheets, email notifications are easy to setup and use. Great for project tracking What do you dislike? None at this moment. I'm not an admin user of the software. Recommendations to others considering the product Extremely useful collaborative tool, my entire team uses this to track all of our project workload What business problems are you solving with the product? What benefits have you realized? Sharing workload planning ...

Good and easy to use tool

What do you like best? Collaboration and real-time information sharing. Easy to design, submit and extract forms What do you dislike? I believe they don't do a very good job in providing full details Recommendations to others considering the product Wrike, Workzone What business problems are you solving with the product? What benefits have you realized? Primarily tasK management and information sharing. I also used it to create forms and storing user input.

Nice SaaS Collaboration and Project Management Tool

What do you like best? - Easy to use - Online access - Cloud storage - Device independence - Sharing capability What do you dislike? - In only support one sheet at a time. - Lack of some more complex project management features when compared to MS Project (for example. What business problems are you solving with the product? What benefits have you realized? - Follow up of issues and fixes related to work order management for a client in a different country.

SmartSheet: Smart Indeed

What do you like best? I best like the ability to transpose data with Excel and having it easily port into SmartSheet is awesome. What do you dislike? I dislike that the menus are so clanky and slow to respond. Recommendations to others considering the product Needs works but definitely worth the investment What business problems are you solving with the product? What benefits have you realized? We use SmartSheet as a way for all projects to be managed in a central platform ...

Almost perfect

What do you like best? I like how I can kep track of data that is entered manually or collected via a user friendly form and then use that same data to create a report in a matter of minutes. I also like that I can communicate with my colleagues about projects and use notifications or update requests when I need answers. What do you dislike? I dislike how certain columns have specific functions and that's all they can do. For instance, I can't place conditional formulas in a contact ...

Underutilizing Smartsheet

What do you like best? The project management feature is the main reason we reason we started using the product but I like how it has capabiliites to do workflow, budgeting, and a whole host of other functions. The users conference was very helpful in giving us ideas on how to expand us What do you dislike? A blank slate gives you options...if you have time. The time to create can be challenging for an organization that is not all in on using product. You have to rely on the explorers ...

Project management & Team Collaboration

What do you like best? Smartsheet is easy to use. Based on excel so if you are familiar with excel you should be fine. The admin management is super easy, software overall is very intuitive. What do you dislike? Lacks certain customization for reporting and dashboards. The sights feature lacks true functionality. The business pricing model only allows for users in groups of 3, making it difficult to add additional users. Additional features like sights do not work very well, and ...

Great web-based project management tool.

What do you like best? Ease of use, especially for Gantt managed projects. What do you dislike? I wish the spreadsheet functionality was a bit more robust. I would be great if it could integrate with Google Sheets. Recommendations to others considering the product Take the time to learn how to use it as it will pay dividends later. What business problems are you solving with the product? What benefits have you realized? Project management has improved. We have much more efficient ...

Smartsheet is AMAZING

What do you like best? at an accessible price, smartsheet offers the ability to share and collaborate in a format that can be used for many purposes and across business functions. Most notably, internal users can share collaborations with external vendors including notifications and changes. What do you dislike? Honestly, very little. I have introduced smartsheet each time I move companies and it is always widely accepted and readily used in more ways than I could have predicted. ...