Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Love smart sheets

What do you like best? I like how it flags the people tagged in the sheet that changes or questions are asked. I like being able to link it to emails and contacts. What do you dislike? Sometimes the conversation stacks can get a little messy. Recommendations to others considering the product This is a great tool for planning and communicating with small or large groups. What business problems are you solving with the product? What benefits have you realized? Distance. We work ...

Love Smartsheet

What do you like best? Being able to create a form that our volunteers can fill out on their phone and then have that information compiled in one place is very helpful to track information/data. What do you dislike? I wish that we could send emails to our clients automatically when a form is submitted. Without having to jump through hoops. Recommendations to others considering the product They keep making improvements and have even implemented suggestions of ours. What business ...

Great timeline and task tracker tool

What do you like best? I like that there are many different templates to work with. Whether it's building a timeline or a simple task tracking list, the options are very versatile and easy to setup. It's a great project management tool for when it comes to timelines and task sheets. What do you dislike? While all the necessary tools are there, the frontend looks a bit outdated and oldschool. A design refresh wouldn't hurt. The gantt chart view could also be improved by making it easier ...

Pros and Cons

What do you like best? The fact that you can cell-link cells from one sheet to another sheet, which makes it easier since something changes (dates, etc. on one sheet, it automatically gets reflected on the cell-linked sheet as well. What do you dislike? It's not that user-friendly when it comes down to having 10 people looking at the same sheet, and when you save and somebody else saves without refreshing the pages, some changes don't get saved. Google Doc for this is better cause it ...

Smartsheet

What do you like best? Pretty simple to use. We used it to consolidate all the different campaigns throughout the year. Can put in notes easily. Sort. Links to the campaigns. Etc. What do you dislike? I haven't used it as a spreadsheet, like an Excel type of spreadsheet. I still use Excel for most of my spreadsheet type work. So can't say how it is as a heavy duty spreadsheet. Sometimes, though, it loads a bit slow. Recommendations to others considering the product I haven't used ...

Very useful tool

What do you like best? This tool makes it extremely easy to collaborate and communicate. What do you dislike? The visual aesthetics could be improved. What business problems are you solving with the product? What benefits have you realized? Easily exchanging documents with outside parties.

Excellent Project Management Tool

What do you like best? The best thing about Smartsheet is how easy it is to share single sheets. In my line of work, I often have a need to share single spreadsheets with stakeholders, and with Smartsheet it is so simple. While other applications offer simply sharing options, they don't include all of the functionality of Smartsheet, and this is what sets it apart. Also, I really appreciate the card view in Smartsheet. In the past, I used Trello pretty exclusively, and when I switched to ...

An Underrated CRM for all industries

What do you like best? The ability to oversee projects from a high level enables me to spend less time “tracking” and more time doing the things that help our clients. What do you dislike? A lot of the most premium features are only available in the highest pricing tier, which makes it a bit of a challenge for smaller businesses to fake full advantage of smartsheet capabilities. Recommendations to others considering the product Take a 30 day trial and use all of the features. Take ...

Powerful and helpful cloud-based product for organizing your tasks

PROS & CONS What are the best aspects of this product? The great thing about Smartsheet is that your whole team can work on the same sheet. They can change, update or edit the sheet and the notifications are spread immediately. You don’t need to download a software on your computer, because the platform is web-based. Also, admins are allowed to add new users. What aspects are problematic or could work better? It would be great if they can include more “options” similar to ones from ...

It's Got Potential

What do you like best? The ability to assign a task to someone on your project sheet. What do you dislike? It seems to move slowly. Every click or edit on the sheet takes a moment to register. It can be frustrating. If your project sheet is long, it will take you a while to scroll through the list. Recommendations to others considering the product Creating templates for your project sheets can be a time-saver. The training is also good for gaining a basic understanding of ...