Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

Love Smartsheet

What do you like best? Being able to create a form that our volunteers can fill out on their phone and then have that information compiled in one place is very helpful to track information/data. What do you dislike? I wish that we could send emails to our clients automatically when a form is submitted. Without having to jump through hoops. Recommendations to others considering the product They keep making improvements and have even implemented suggestions of ours. What business ...

Good UI, Great Mobile App

What do you like best? Convenient workspace organization, easy Excel imports and exports, great mobile app. What do you dislike? Occasional snafus when saving changes while multiple people are editing a single document. Recommendations to others considering the product Static files (consistent resources without need for changes can sometimes be managed with Excel, but when collaboration is required, Smartsheet is fantastic. What business problems are you solving with the product? ...

Smartsheet is like Google Sheets on Steroids, but I wish it was more like excel

What do you like best? I like that you are able to attach items to the spreadsheets, collapse rows under parent rows, and add reminders. The calendar view is also nice. What do you dislike? I wish that the formulas in Smartsheet were the same or more similar to those in excel. I also wish the dashboard widgets were more robust. What business problems are you solving with the product? What benefits have you realized? We are using it for resource and project management. The calendar ...

Great timeline and task tracker tool

What do you like best? I like that there are many different templates to work with. Whether it's building a timeline or a simple task tracking list, the options are very versatile and easy to setup. It's a great project management tool for when it comes to timelines and task sheets. What do you dislike? While all the necessary tools are there, the frontend looks a bit outdated and oldschool. A design refresh wouldn't hurt. The gantt chart view could also be improved by making it easier ...

Very useful tool

What do you like best? This tool makes it extremely easy to collaborate and communicate. What do you dislike? The visual aesthetics could be improved. What business problems are you solving with the product? What benefits have you realized? Easily exchanging documents with outside parties.

Smartsheet

What do you like best? Pretty simple to use. We used it to consolidate all the different campaigns throughout the year. Can put in notes easily. Sort. Links to the campaigns. Etc. What do you dislike? I haven't used it as a spreadsheet, like an Excel type of spreadsheet. I still use Excel for most of my spreadsheet type work. So can't say how it is as a heavy duty spreadsheet. Sometimes, though, it loads a bit slow. Recommendations to others considering the product I haven't used ...

Excellent Project Management Tool

What do you like best? The best thing about Smartsheet is how easy it is to share single sheets. In my line of work, I often have a need to share single spreadsheets with stakeholders, and with Smartsheet it is so simple. While other applications offer simply sharing options, they don't include all of the functionality of Smartsheet, and this is what sets it apart. Also, I really appreciate the card view in Smartsheet. In the past, I used Trello pretty exclusively, and when I switched to ...

An Underrated CRM for all industries

What do you like best? The ability to oversee projects from a high level enables me to spend less time “tracking” and more time doing the things that help our clients. What do you dislike? A lot of the most premium features are only available in the highest pricing tier, which makes it a bit of a challenge for smaller businesses to fake full advantage of smartsheet capabilities. Recommendations to others considering the product Take a 30 day trial and use all of the features. Take ...

Nice SaaS Collaboration and Project Management Tool

What do you like best? - Easy to use - Online access - Cloud storage - Device independence - Sharing capability What do you dislike? - In only support one sheet at a time. - Lack of some more complex project management features when compared to MS Project (for example. What business problems are you solving with the product? What benefits have you realized? - Follow up of issues and fixes related to work order management for a client in a different country.

Good and easy to use tool

What do you like best? Collaboration and real-time information sharing. Easy to design, submit and extract forms What do you dislike? I believe they don't do a very good job in providing full details Recommendations to others considering the product Wrike, Workzone What business problems are you solving with the product? What benefits have you realized? Primarily tasK management and information sharing. I also used it to create forms and storing user input.