Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Smartsheet is Great

What do you like best? Smartsheet kept track of all the information that I needed for the project and was available to several different associates around the office What do you dislike? There really was not too much that I did not like about it. Very easy to use and comprehend. Recommendations to others considering the product I would highly recommend Smartsheet to anyone who would like to keep track of a lot of information pertaining to a project. What business problems are you ...

Smartsheet - versatile

What do you like best? Smartsheet has a lot of different project management functionality besides the ability to just create a schedule. Lots of sharing opportunities too. What do you dislike? The user interface is kind of dated and clunky. What business problems are you solving with the product? What benefits have you realized? Able to create robust schedules on Mac or pc!

SmartSheets

What do you like best? SmartSheets is a great way to organize data in an efficient way that makes it easy to share across the department. What do you dislike? I think that the interface could be a little more user friendly. This was the only thing that deterred me from using it. What business problems are you solving with the product? What benefits have you realized? We began to use it to organize data for our IT department, such as inventory, campus trips, and other information. ...

Easy and intutive

What do you like best? This is like Excel, but with many additional features for attaching and tracking running commentary. What do you dislike? I dislike not being able to run formulas, or sort, or analyze information that I'm used to doing in Excel. I need to become more familiar with Add-Ins to make it more functional Recommendations to others considering the product Consider add-on tools as well What business problems are you solving with the product? What benefits have you ...

Easy to use PM tool

What do you like best? Intuitive platform if you are used to excel functionality it’s very similar, HIPPA compliant What do you dislike? Don’t know it’s best for very complex projects What business problems are you solving with the product? What benefits have you realized? Our technology/dev team uses it to track app launches and comms plans, good for collaboration

We have great experience with SmartSheet

PROS & CONS What are the best aspects of this product? This tool allows me to create project plans and to share all of them with other members of the team, I can upload project plan in SmartSheet like I do in an Excel and this makes very easy to share the projects with others. There are lot of helpful features such as alert, updates, attachment and discussion that are great when interacting with others who work on the projects. Also, it allows us to keep track of other team’s progress. ...

Excel on steroids. However, Smartsheet has turned into Slowsheet.

What do you like best? End-user development. This is an online spreadsheet, a 21st Century version of Excel on steroids. As a spreadsheet it allows very flexible form & function, the most flexible I've ever seen in an app. I'm also impressed by how well this company executes its vision. It's solid. I've only needed tech support once and I got a reply within 3 hours. What do you dislike? Slowest app to load, sometimes takes several reloads for app to become available. Slower than any ...

Smartsheet

What do you like best? It's cloud based so no software installation required What do you dislike? Nothing that I personally encountered, however, other users mentioned having issues with time tracking conversion from MS Project. What business problems are you solving with the product? What benefits have you realized? Collaboration, Sharing, agility

Excellent for project management

What do you like best? Smartsheet allows for our team to collaborate on projects to manage operations, events, tasks, and more! It is very easy to use yet complex enough to fit your personal needs. The reporting functions are outstanding! There are also custom templates which allow for efficient task management. What do you dislike? Every now and then a report won't load but we haven't had much issues with that lately. What business problems are you solving with the product? What ...

our alternative to online excel

What do you like best? I like Smartsheet because it gives me the ability to assign user-level privileges, viewer and editor which is very useful in terms of security. Also we can log comments to cells if we have any feedbacks to provide to the user who added it. Linking of cells from one sheet to another is one thing I like What do you dislike? Main thing I dislike about smartsheet is that it doesn't have auto save function. Recommendations to others considering the product ...