Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Love Smartsheet. Can't do my job without it!

What do you like best? I like the notifications and the ability to share sheets. What do you dislike? Nothing really. I haven't found a feature that I don't like. Recommendations to others considering the product Smartsheet is very easy to use. It keeps me organized and on top of my priorities! What business problems are you solving with the product? What benefits have you realized? Manage Marketing Campaigns - webinars, tradeshows, etc.

I love Smartsheet

What do you like best? It's Excel on steroids, it's super easy to use and very collaborative. What do you dislike? I just wish I knew more features really. Recommendations to others considering the product Don't be afraid to ask for training. They're eager to enable your use in their tool! What business problems are you solving with the product? What benefits have you realized? implementation projects, tracking progress on escalations from customers, sales tracking. I love that ...

Great way to have real time updates and information

What do you like best? That it can be updated on spot and everyone sees information right away and no lag time. What do you dislike? It runs slow at times and copy feature does not work easily Recommendations to others considering the product Instruction videos are very helpful What business problems are you solving with the product? What benefits have you realized? Up to date information and multiple people working off one sheet without having to email and delay results or ...

Multi-tool for Marketing Teams

What do you like best? I love that it's more than a tool used to keep our projects organized, but that we also use it to keep attendance at small events, usable accross mobile devices and use it as a tool for my teammates to sign up for our potlucks ; What do you dislike? That I haven't seen all the things it can be used for! What business problems are you solving with the product? What benefits have you realized? We mainly use it as a way to track the progress of our large amount ...

User friendly software with tons of features!

What do you like best? I like that users can use the format and template to build projects together. What do you dislike? It has so many features that sometimes getting started can be a bit overwhelming. Easier when someone does it for you and you pick up with the template they created. Recommendations to others considering the product Again, be sure to stick with it. The moment it is not updated is when it can be confusing. Make a good system of constantly utilizing it and ...

How smart is this

What do you like best? Central place for resource, effort and forecast tracking Easy to manage capex and opex Helps to track at portfolio level What do you dislike? Performance and need to able to pull data from other products like Oracle for PO/PR information Recommendations to others considering the product Try exploring ....its integrated to JIRA as well What business problems are you solving with the product? What benefits have you realized? Time sheet entry and ...

Works well for collaboration

What do you like best? It's easy to use this tool to collaborate with others on my team. I can save my changes so they can see real-time updates to documents. What do you dislike? The app can be a little temperamental. Sometimes and update doesn't show up immediately. Recommendations to others considering the product Good for collaborating on documents. What business problems are you solving with the product? What benefits have you realized? We have a large team where we all need ...

We found Smartsheet helpful for our organization

PROS & CONS What are the best aspects of this product? Smartsheet is great project management app and it is better than other available tools in the market. Once you learn how to use this tool you could use all its features so you can make your work fun. I personally like its web forms option because it’s much easier for me. What aspects are problematic or could work better? There are some things that I don’t like about this software but the biggest dislike goes to lack of autosave ...

Get things done at work!

What do you like best? Intuitive, replaces many other softwares and communication platforms , reduces that nagging email pile up... No coding needed, unlike many work flow apps. What do you dislike? It's expensive and not really affordable for small businesses/projects, tailored for corporations Recommendations to others considering the product Try it for free before purchasing the subscription, and figure out how it works for your needs. What business problems are you solving ...

Smartsheet works for me

What do you like best? There isn't a huge barrier to entry and it works well for our small company. What do you dislike? Paid features would be great to try out. What business problems are you solving with the product? What benefits have you realized? Project management, assigning tasks, tracking budgets.