Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Good product

What do you like best? Very good functionality set for a project management tool What do you dislike? Security is lacking, very week password policy. What business problems are you solving with the product? What benefits have you realized? Track team performance and meeting notes

User-friendly project management software

What do you like best? It is a very easy to use software. If you have not used it before, you can easily learn within a few minutes. All the essential information is accessible without having to click on too many links or open too many windows. Clean and good-looking layout. What do you dislike? I cannot really think of anything right now, I think it serves its purpose pretty well. Recommendations to others considering the product I recommend it, it is easy to use and it serves its ...

Powerful tool for basic project tracking and team coordination

What do you like best? Smartsheet is a powerful but simple tool for building and tracking project plans with team members. With Smartsheet, less is more. The fact that it's just a two dimensional spreadsheet is what makes it nice and easy to use, compared to more advanced project management software. What do you dislike? The lack of auto-save is pretty annoying. I'd prefer they just auto-save in the background like Google docs and most other cloud software. What business problems are ...

Ultra User Friendly

What do you like best? Ultra user friendly - very quick to set up new solutions and on-board new users - any one can use it. Collect data via simple webforms in a few clicks. What do you dislike? Nothing really, its 100% fit for purpose. Would be nice if there was the option to link sheets as relational databases. Like most software vendors they quietly move features up the subscription ladder, but its basically good value. Recommendations to others considering the product Give it a ...

Great platform, simple and easy!

What do you like best? Smartsheet makes it easy for us to store pertinent benefit/payroll information on all employees in one location and easily communicate that information to key staff within our company. What do you dislike? With the ease of use Smartsheet provides, there is not much I don;t like. Recommendations to others considering the product Great Software, easy set up, highly recommended! What business problems are you solving with the product? What benefits have you ...

Super Easy to Manage Reports

What do you like best? I like having the ability to collaborate on sheets and have instant updates that everyone can be aware of in a timely manner. What do you dislike? I dislike all the emails I get from smartsheet on a regular basis. I don't find them necessary as someone who is just a user, I think those emails should only go to their primary contacts for each company. Recommendations to others considering the product I would recommend the basic subscription, as the extras are ...

Time saver

What do you like best? It is very user friendly and you can allow several users access. Like how it allows you to set up security for different users. It has a great tracking feature so you can always run an audit trail for historical changes. You can set up surveys or web pages for others to compete and it will automatically go to the smartsheet which can be exported to excel What do you dislike? I don’t dislike anything at this time............,,,.................... What business ...

Great timeline management tool

What do you like best? I like the features that allow for timeline and schedule management. What do you dislike? Some features that are common in excel are not available. Recommendations to others considering the product Great tool for timeline and resource management. What business problems are you solving with the product? What benefits have you realized? Timeline management

Easy Gantt charts (finally)!

What do you like best? The tool is really useful for setting up a detailed schedule for any project. You can easily set up dependencies to keep track of deadlines and start dates for each individual piece of your project. What do you dislike? The Gantt chart doesn't export very easily, but it is useful to look at while you're editing. It's hard to share though. Recommendations to others considering the product Shop around. There are several products that offer kind-of-similar ...

Smart sheets

What do you like best? The ability to manage several projects at the same time with the associated cost shared with many folks. What do you dislike? Some features of updating within the program that can't be done unless you use the notification email. What business problems are you solving with the product? What benefits have you realized? Keeping track of all projects happening and what stage of the process they're in and what Stills due.