Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Powerful tool

What do you like best? All of the features available within the app What do you dislike? Not the cleanest or best user interface Recommendations to others considering the product It’s a good tool to try if you’re not savvy with excel What business problems are you solving with the product? What benefits have you realized? Project planning and deliverables tracking

Great Team Monitoring Tool

What do you like best? The ability to see all tasks, dates needed, completion dates of all team members What do you dislike? I have yet to find something not to like about Smartsheet Recommendations to others considering the product Get on board! What business problems are you solving with the product? What benefits have you realized? This management tool helps to solve knowing what assignments are assigned to each member and gives them the ability to see timelines/deadlines. ...

A tool which I am in love with

What do you like best? My life saver for a critical project, as I had a client with 8 pilot projects distributed globally. Smartsheet kept me organized and I loved it What do you dislike? Font and UI is not very pleasing to my eyes, And I also didnt like the way the it doenst allow me to share the workspace with selected team members only or to hide it from few Recommendations to others considering the product Absolutely, for any project management, this is a great tool. What ...

Great Tool for Organizing

What do you like best? I love the summary feature that shows progress with green checks or red X. Also easy to share and download files. What do you dislike? There might be a setting to change, but I wish there was a date when the file was last updated on the main summary page. That way you can see if a document has been changed without clicking on the file. What business problems are you solving with the product? What benefits have you realized? I have used it mainly for file ...

I use smartsheet to track all my contracts and it really helps

What do you like best? It is extremely versatile- you put in the metrics you would like to measure and off you go What do you dislike? it can get very tedious if you do not manage properly. There are a lot of different directions you cn take with the software--it would almost be more turnkey with fewer options What business problems are you solving with the product? What benefits have you realized? Keeping track of numerous docs-word, PDF, PP, etc

Great tool for accomplishing our goals

PROS & CONS What are the best aspects of this product? With Smartsheet you are able to share and assign tasks to others. As a manager you have great view of every employee and their tasks and progress, you can keep everyone on the team accountable. I love the due date option whenever we create some events. Also, the app provides you with notifications when something is added or changed. What aspects are problematic or could work better? For me, it is a little complex to use, looks ...

Quick and easy to get started

What do you like best? Quick and easy to start using. Like Excel on steroids, but Project light. What do you dislike? Met our requirements, although we had fairly minimal needs at time of implementation. What business problems are you solving with the product? What benefits have you realized? Replace passing around project spreadsheets with a centralized, web-enabled, collaborative smart sheet.

Excellent Product

What do you like best? Collaborations with team members on a real time basis What do you dislike? It is convenient but it take a little bit to get the hang of (organization-wise What business problems are you solving with the product? What benefits have you realized? We are able to communicate and record data in real time simultaneously.

Smartsheet insights

What do you like best? I have used smartsheet for over a year and I like the features in it that allow us to schedule and track tasks, send reminders to all the concerned individuals. What do you dislike? I wish there was a way to make it more user- friendly with easy ways to look up "help" items What business problems are you solving with the product? What benefits have you realized? Scheduling daily tasks to production team and keeping a track of them with alerts/reminders.

Messy!!

What do you like best? This is only good for creating forms for people to fill out/tracking those answers. What do you dislike? Messy!! Hard to organize. Can’t drag more than one line at a time What business problems are you solving with the product? What benefits have you realized? Creating forms for customers