Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Great for Team Collaboration

What do you like best? I like that I can myself and my coworkers can simultaneously be viewing and editing the same worksheet and it does not lock us out for editing like Excel used to do. What do you dislike? It's harder to learn than excel but once you understand it, it's much better. Recommendations to others considering the product It's great for team collaboration. What business problems are you solving with the product? What benefits have you realized? Able to collaborate ...

Powerful Tool!

What do you like best? The ease of ability to collaborate/share information with so many users. Also very versatile - Could be used across all departments and provide solutions for many different types of needs. I also loved all the ability to include attachments to rows, set reminders/notifications, and flexibility of the conditional formatting. I also liked utilizing the rollup reporting features. What do you dislike? I didn't love that the color pallet was so limited. I also missed ...

Great tool for sharing and collaborating!

What do you like best? Great tool to create and track process flows with multiple contributors What do you dislike? Nothing...the system is great and the tools are easy to use What business problems are you solving with the product? What benefits have you realized? Ease of collaborating across multiple staff and locations. Ease of access via desktop or mobile device

Smartsheet for the elite

What do you like best? Ability to add dropdown menus easily using keyboard. And save and create templates to be reused. Checkmarking completed tasks. What do you dislike? When inserting new lines, they automatically color to match preceding line. This doesn't make sense when inserting for a dropdown menu. That is doesn't update on a "live" basis. If I am working in it, my coworker cannot see the new updates until I save and she refreshes the page. What business problems are you ...

Great tool for organizing my business

PROS & CONS What are the best aspects of this product? Smartsheet helps me to organize my work and it is great tool to communicate with my team and taking care of all updates and project progresses. Because our work is to manage events across the US and Canada, this platform helps us to track all our payments, deliverables and commitments. It’s great tool because allows us to keep track of the projects, tasks and to share updates with my team. What aspects are problematic or could ...

Great online collaborative project management tool and more

What do you like best? Cloud-based solution ideal for collaboration. Can easily share, update and summarize on to easy to read dashboards and reports. What do you dislike? Filtering can be a challenge at times. Cannot sum rows. Recommendations to others considering the product Ideal for both remote and on-site project teams. Easy to assign tasks, request updates, provide summaries, filter, and much more. What business problems are you solving with the product? What benefits have ...

Smartsheet-Great organizational tool

What do you like best? I love the way Smartsheet can transform a disorganized mess into a clean and neat calendar. What do you dislike? The Smartsheet software can at times seem out dated with the Excel type spreadsheet feel but I appreciated the integration of using cards like Trello. Recommendations to others considering the product I would consider Smartsheet if you are working in an organization that is dedicated to strict deadlines and has many different people on projects at ...

Great and powerful tool that allows you to collaborate with your team members

PROS & CONS What are the best aspects of this product? SmartSheet is simple tool with intuitive design that it makes the whole work more fun and productive. This tool combines every best aspect of Microsoft Excel including the ability to create complex formulas with options to share collaborative parts of Google Spreadsheets. What aspects are problematic or could work better? This current version doesn’t support track duration in hours, I’m trying to enter a fraction like 5days=4 ...

Smartsheet is a competent resource that can be used by large and small businesses alike

What do you like best? I appreciate the ease in collaboration. We work on several large construction projects and the collaboration aspect has helped our productivity. There are many different file formats that can be added to "Workspace" which is helpful when sharing with multiple departments. They seem to constantly be updating the software with new features which is encouraging to us. What do you dislike? Licenses are too expensive for the product. We also utilize a Corporate Google ...

Great and very helpful product

PROS & CONS What are the best aspects of this product? Smartsheet provides you with great features, and you can share your projects, tasks and ideas with everyone. It’s definitely better than Excel, because it is web-based and it is updated automatically and online. We are allowed to share and keep track of project progress, CRM, Gantt charts, and other tasks with everyone. What aspects are problematic or could work better? I don’t have nothing to dislike. What specific problems ...