Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Works well for team and agency collabs

What do you like best? I like that the product allows our global team, including agencies, to have a look at important dates and details. What do you dislike? If you have a lot of info in your sheet, you cannot make static headers or titles, you simply have to hide unused or past work columns to see more info to the right. I think the design could be more friendly. What business problems are you solving with the product? What benefits have you realized? We have really bridged ...

Easy to assess deadlines

What do you like best? The dependancies. It's a life saver. Dates change so often in projects so it's nice to just have to change one and show how it impacts the rest of the schedule. What do you dislike? Some of the conditioning. It would be great if I could show if a date is past due. I would love to be able to show why something went off the rails. Recommendations to others considering the product This tool is best used if there are power users. I find that mainly the project ...

Great project management and roadmapping tool

What do you like best? Ability to track deliverables by date and percent complete. What do you dislike? Sometimes the parent/child linkage is a bit jumbled/ hard to manage. Recommendations to others considering the product Great alternative to Microsoft Project. What business problems are you solving with the product? What benefits have you realized? Project management, road mapping, percent complete - all made simple at a glance..

Great Tool, Learning Curve

What do you like best? I loved that amount of tools available built INTO SmartSheet. There are so many possibilities in the use of this product, and it's an amazing tool in general for project management and prioritization. What do you dislike? There is a bit of a learning curve with SmartSheet. Because of the vast amount of tools built into SmartSheet, it is a little tricky trying to understand the many ins and outs of the product. What business problems are you solving with the ...

Smartsheet review

What do you like best? Smartsheet enables us to work effectively as a team on projects - cross-functionally. We were previously using Microsoft Project, and smart sheet is much more dynamic and great for sharing with vendors and contractors. What do you dislike? I like the UX but it could be more user-friendly. Recommendations to others considering the product na. What business problems are you solving with the product? What benefits have you realized? Project Management and ...

Great for group file sharing

What do you like best? I like that you can keep up with multiple tasks and projects while sharing and collaborating with a team. What do you dislike? It's a little complicated to figure out. Recommendations to others considering the product It's a great tool if you're needing to collaborate with other team members on one project. It minimizes miscommunication and helps keep everyone on task. What business problems are you solving with the product? What benefits have you realized? ...

Very intuitive and powerful tool for every project manager

PROS & CONS What are the best aspects of this product? I use SmartSheet to manage a development project for my clients, I’m allowed to add development tasks, milestones and projected timelines, and then I can share read-only version with my clients. There are many ways to review the shared version: sreadsheet view, gant chart chart view and calendar view. Smartsheet facilitates include images and attached files. All stakeholeders, users and developers are allowed to participate in the ...

Nice Features, Great for Collaboration

What do you like best? The ability to share and collaborate with other SmartSheet users or just share via link to non-users. What do you dislike? Time calculations are different from MS Project, making it difficult to get a true picture of time required. There isn't a built-way to say that a task taking 5 days may actually only take 1 hour over the course of 5 days. This ends up over-allocating resources. What business problems are you solving with the product? What benefits have you ...

Collaboration made easy!

What do you like best? Smartsheet helps our department track things eith multiple users, link functionality, and easy read dashboards. I've recently had another co-worker start a project, and now I'm editing his work real time, and he can provide comments. It's made collaborating between our team so much easier! What do you dislike? There's a learning curve for some of the functionality. There are a lot of really easy things to do, but some of the more advanced functionality can take a ...

Smartsheet to work SMARTER not Harder

What do you like best? I love creating a workspace for all of my sheets together in one spot related to a project. It makes it easier to share the correct documents with the necessary parties. What do you dislike? Sometimes the formatting (headers within a table, for example leaves a little to be desired. There is probably a way that I can do this better, but I haven't done enough research yet. What business problems are you solving with the product? What benefits have you realized? ...