Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Smart Sheets Review

What do you like best? The features are easy to use and it is good to have simplicity in learning. Any new employee can be taught this software very quickly. Also, The project management is quite simple with the Smart Sheets software as it contains necessary details like dependencies, duration of work and assignments. Besides, their sharing feature is absolutely awesome. It allows to share and get feedback to many others which is very important in staying updated. What do you dislike? ...

Great app

What do you like best? I love the many options you have for tools. It makes it really easy to complete many different types of reports. Multiple teams at our office use it for different reasons and we have been very happy with it. It was been a great project management tool in helping everyone stay on track and up to date with projects across the organization. What do you dislike? It can be a bit of a learning curve at first. There are so many tools on the site that it can be hard at ...

Using daily for project management

What do you like best? Very powerful and still learning all the options - great for tracking and reporting What do you dislike? A lot to learn - I've been using for a year and still learn new t hings all the time Recommendations to others considering the product Spend some time getting to know all the features. if someone can mentor you it helps. So Much to learn! What business problems are you solving with the product? What benefits have you realized? Easy to provide reporting ...

Smartsheet's Flexibility and Customization options make Project management easy

What do you like best? The Agile Project with Gantt template is amazingly easy to start and customize to suit your project needs. It's user-friendly and intuitive. We can use it to project staffing and deadline solutions for forecasting. It helps to keep the milestones on schedule and budget. What do you dislike? The cards sheet needs to be more flexible when it comes being able to move items around or delete. What business problems are you solving with the product? What benefits ...

Smartsheet for Project Management

What do you like best? It makes it extremely convenient to see the status of multiple projects at once. It's similar to excel, but already catered to professionals. The preset and customizable column properties is my favorite part, as well as the option to "assign" each row to a person. What do you dislike? It takes a while to get used to. About 3 days of use for me. Recommendations to others considering the product Be patient with learning the elements and you'll be golden What ...

This product has saved me an incredible amount of time!

What do you like best? Incredible easy to outline specific tasks and deadlines to share with a project team... also incredibly easy to use as a communication tool to senior leaders. Love the dashboard capability that comes with the product. What do you dislike? I'm pretty sure I've haven't explored all the functionality that it can do around workflows. Seems like there is more to be found, but you have to go digging for the information. Recommendations to others considering the ...

Better than Project!

What do you like best? Way easier to use than Microsoft Project - the cloud based allows access remotely for clients/PMs/etc. Very collaborative and as robust as you need it to be. What do you dislike? The pricing used to be better, now it's a bit confusing and more expensive for smaller projects. What business problems are you solving with the product? What benefits have you realized? Has fully replaced Microsoft Project as our project management software.

Great Product!

What do you like best? I like the ability to share project plans with team members as well as a view only option for clients to see where we are at on their project. It saves me from having to provide status updates every day. I also like the notifications feature so that I don't have to constantly check to see what has changed, but I can set a notification to email me that something has changed. Very convenient! What do you dislike? There really aren't any dislikes for smartsheets. ...

Close but no cigar

What do you like best? Customizable tools and automations. Also the mobile app is quite clean and easy to use. What do you dislike? Lack of baselines in schedule!!!!!!!!!!! Recommendations to others considering the product If you need to track and use baselines, look elsewhere. However if your original conception of the project schedule does not need to be tracked then Smartsheet is incredibly customizable and useful. And their support is great! What business problems are you ...

Best thing for excel lovers

What do you like best? Using it makes me feel like it's an online Microsoft excel but way better! My team and I use this for just everything. it keeps us all informed and updated real time. We are able to track everything thanks to Smartsheet. There's also an upgrade every so often so it just keeps getting better. What do you dislike? I use it as project management tool also where I list my tasks and monitor it's progress. So I would really like it if they can improve on that section ...