Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Smartsheet is a 'solutions' factory

What do you like best? As a PM, I really like the team collaboration; team comfortable in Excel can easily adapt to Smartsheets; Smartsheets can feed PowerBi; and their budget template nicely auto-rolls up data to reporting. What do you dislike? It is a bit of a stretch to call their reminders and alerts a true 'workflow'. That is the least that I expect from a workflow. On my independent contractor side, I am VERY disappointed that their account restrictions make it so expensive for ...

Good for keeping track of jobs

What do you like best? Everyone in the office can be using it at the same time, and its a great to manage projects and collaborate with people in the field. It has really helped us take control of scheduling issues. What do you dislike? If you're working in the same sheet as someone, your changes may not always save. The app is also not the most user friendly. Recommendations to others considering the product: Watch all of the training videos! It is so much easier to navigate once ...

Workflow management on the go

What do you like best? Our team can view Smartsheet anywhere at any time and be on the same page What do you dislike? Sometimes toggling between options on the filter menu are a hassle/ not ease of use for filtering. Would recommend a drop down menu What problems are you solving with the product? What benefits have you realized? Delivery scheduling for customer routes in one centralized location

Easy Collaborative Spreadsheet Solution

What do you like best? Collaborative work and very easy to use and get started. So easy to start creating forms for data entry. What do you dislike? Very limited in data manipulation. This is not Excel. You will not be able to manipulate data very much. Recommendations to others considering the product: Best for those looking to track projects and collaborate between multiple users. What problems are you solving with the product? What benefits have you realized? Tracking and ...

Productivity booster

What do you like best? I adore making a workspace for the majority of my sheets together in one spot identified with an undertaking. It makes it simpler to impart the right reports to the fundamental gatherings. You can arrange the sheets, reports, and associations between sheets all around effectively. Furthermore, it incorporates with a great deal of different SAAS items, incorporating SSO with G Suite. I cherish that you can dole out assignments with due dates, Everyone can see the ...

Great work-life software

What do you like best? I like that I'm able to communicate and pass along all required documents and communication needed to management and co-workers. What do you dislike? Sometimes it's a bit confusing because the software is new to myself but I feel the more used the better it will be utilized. Recommendations to others considering the product: I would strongly recommend this software for bigger companies What problems are you solving with the product? What benefits have you ...

'' Smartsheet '' the application that changed the way of working.

What do you like best? What I like about smartsheet is that it is an application that helps us to manage our work as simple as spreadsheets and very easy to use, it allows us to structure our work, monitor progress and automate processes, plus smart columns facilitate our visualization and information entry, can store files such as videos, contracts or presentations without any inconvenience, I would say it is a very useful tool. What do you dislike? What I dislike about smartsheet is ...

Smartsheet is a great project management tool!

What do you like best? It is easy to use and is linked to Teams What do you dislike? I don't really have anything that I do not like! Recommendations to others considering the product: It is affordable, easy to use (even for your teammates who don't understand PM software and is shareable through MS Teams. I highly recommend it. What problems are you solving with the product? What benefits have you realized? I manage multiple projects and use it for bug/issue management.

Easy to use MS Project Alternative

What do you like best? Smartsheet's excel like format is easy to use and understand with little training. What do you dislike? There is a lot of missing functionality with smartsheet for the basic package. Upgrading also requires multiple users which is unnecessary depending on your business situation. I wish it could be more usefule for day to day task management. What problems are you solving with the product? What benefits have you realized? We are using Smartsheet ...

So organized, so easy to track projects!

What do you like best? I love that everything is so easy to organized and coordinate with your team members. Smartsheet has made our project flow so much more streamlined. We can seamlessly work on projects with multiple team members, all while cutting down on the amount of emails that we used to send to each other to check in. What do you dislike? Sometimes I get a frequent "Smartsheet is undergoing maintenance" screen while I'm working on something. I then have to refresh a couple ...