9.8
SpotScore

Smartsheet Reviews in July 2026: User Ratings, Pros & Cons
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Smartsheet Reviews & Ratings
Spotsaas Editor’s POV
Smartsheet is a spreadsheet-based project management platform with strong collaboration features. Before shortlisting, verify that your team can adopt its interface—the learning curve is real, particularly for advanced features like automation rules and resource leveling. Test these specific workflows in a demo: creating a Gantt chart from scratch, setting up a ...Read more
Smartsheet pros and cons
Customizable and user-friendly interface, making it accessible for both beginners and experienced professionals.
Strong project management features, like Gantt charts, dashboards, and resource tracking, which enhance team collaboration and task visibility.
Centralized data storage that allows users to keep notes, attachments, and contact information in one place.
Automated workflows that simplify repetitive tasks and improve operational efficiency.
Advanced features may require a learning curve, making onboarding somewhat challenging for new users.
Limited offline functionality, which may be a hurdle in situations with poor internet connectivity.
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UI
User in Computer Software
11/19/19
Smart Project Management Tool
What do you like best? Smartsheet is an extremely powerful project management tool. The tool has endless customization opportunities. It is very good for spreadsheets power users. Also, it supports input from web forms. Every successful business already uses spreadsheets, and probably for a lot more than just budgeting. Smartsheet turns those familiar rows and columns of cells into a project management app. What do you dislike? Smartsheet presents a huge learning opportunity. A ...
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SD
Shannon D
11/19/19
Everyting at the tip of your Fingers!
What do you like best? I like that everything is self explanatory and easy to use. I like that is auto saves with the first letter you type. I really like when your on your Smart-sheet and an agent or supervisor is looking at it as well it notifies you right away that such and such person is viewing this Smart-sheet. What do you dislike? it doesn't refresh itself, when you enter something new or someone who also has access to the spreadsheet you only can see who is viewing it ...
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UI
User in Mechanical or Industrial Engineering
11/19/19
Quick and efficient management
What do you like best? The ease to use and spread the data in the sheet along with the card view of work is the best of smartsheet. What do you dislike? Though it is quite of clear in understanding but sometimes it is difficult to understand some features. Recommendations to others considering the product: Those who constantly work on project management schedules should try to switch to smartsheet as I personally believe its more user friendly and gives a much clear picture ...
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UI
User in Marketing and Advertising
11/18/19
Nice for keeping your schedules in one place and available in the cloud
What do you like best? I like that you can access your schedules online from any device anywhere and that it keeps all schedules in one place What do you dislike? I thought certain features on Microsoft Projects were handy that I wasn't sure how to do in Smartsheets (ie: linking tasks automatically) Recommendations to others considering the product: Handy tool for documenting specific tasks and dates, easy to update and accessible online What problems are you solving with ...
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UI
User in Philanthropy
11/18/19
Easy to Use Project Management Tool
What do you like best? Smartsheet is easy to use for simple project management needs. For a small team that needs to keep track of key milestones and events, it works well. The dashboards and reports are easily customized and Smartsheet is in tune with customer needs and implements new tools and capabilities. The customer support team is very attentive to helping you build a solution that works for you. There are a number of pre-built templates that work well or can be used for ...
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EK
Eric K
11/18/19
Smartsheet for Budgeting in Higher Ed
What do you like best? Smartsheet has been useful for budget tracking purposes. Smartsheet allows us to track all of our purchases, year over year. We are able to upload attachments and set reminders as well, making it easy to track purchases. What do you dislike? A lot of repetitive tasks are necessary. For example, you have to assign an email reminder or update to each individual row instead of a group. Recommendations to others considering the product: As with most things, ...
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UI
User in Architecture & Planning
11/18/19
just alright
What do you like best? automatic reminders. I like the forms, send them out and they compile in a sheet. Reports were very easy to customize as well What do you dislike? sending out update requests was always hit a miss. This may just be the learning curve for all users. Recommendations to others considering the product: very powerful, take the time to set your sheets up right in the beginning for what you want to do. What problems are you solving with the ...
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AI
Administrator in Luxury Goods & Jewelry
11/18/19
The Power of Smartsheet
What do you like best? The thing I like best about Smartsheet is the automated functions. Automatically generating scheduled reports, notifying people when tasks are due or past due, requesting approvals keep things moving smoothly throughout departments and teams. I love being able to set it up and leave it be. What do you dislike? Sometimes a complex set-up can take a little bit of time, but the automation that you can achieve makes up for it. What problems are you solving with ...
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IC
Internal Consultant in Biotechnology
11/18/19
Smartsheet
What do you like best? Smartsheet is very important in scheduling and project management.most of the times i use it for that. different teams in the organization can be able to access and even fill in the data on the same sheet.it has got several features such as calendar, Gant chant ,card view and grid. i like the fact that the app can be accessed anywhere on phones computers and tablets. it is also user friendly. What do you dislike? setting it up can be abit difficult .The app ...
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DK
David K
11/18/19
Sr IT Manager use of project/task management
What do you like best? Custom filters and conditional formatting What do you dislike? Conditional formatting not for gantt bar Recommendations to others considering the product: It is considerably better for a development team to keep track of projects and non-project work items. It is the most intuitive-to-use project management software I have used for agile development teams. What problems are you solving with the product? What benefits have you realized? Is much ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].