Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

Smartsheet review

What do you like best? Great customer service ever improving features Smartsheet helps our whole company collaboration in real time, flexible and easy to use What do you dislike? i did not get any negative point to dislike this amazing app Recommendations to others considering the product: I would like to recommend others to use smartsheet its easy and secure to use What problems are you solving with the product? What benefits have you realized? proving real time ...

Familiar UI That Can Be Easily Understood

What do you like best? It has a user friendly and intuitive interface. It increases users work agility and I like the fact that it can automate relevant business processes. It's spreadsheet appearance is an ideal fit for everyone. The spreadsheet is robust and highly customizable What do you dislike? This software is not free but offers affordable plans that makes it worth the investment. No downside Recommendations to others considering the product: Smartsheets can handle ...

Quick and efficient management

What do you like best? The ease to use and spread the data in the sheet along with the card view of work is the best of smartsheet. What do you dislike? Though it is quite of clear in understanding but sometimes it is difficult to understand some features. Recommendations to others considering the product: Those who constantly work on project management schedules should try to switch to smartsheet as I personally believe its more user friendly and gives a much clear picture ...

The Swiss Army Knife of Collaborative Platforms

What do you like best? I love that Smartsheet is an extremely collaborative tool. The online nature of the program allows for multiple users to have access to databases and workflows for critical processes. What do you dislike? I wish that there was a way to change access to view certain columns to certain groups of people. I wish there was a way to create 'teams' or 'groups' in Smartsheet. Recommendations to others considering the product: To all those looking for a tool ...

Easy to Use Project Management Tool

What do you like best? Smartsheet is easy to use for simple project management needs. For a small team that needs to keep track of key milestones and events, it works well. The dashboards and reports are easily customized and Smartsheet is in tune with customer needs and implements new tools and capabilities. The customer support team is very attentive to helping you build a solution that works for you. There are a number of pre-built templates that work well or can be used for ...

Nice for keeping your schedules in one place and available in the cloud

What do you like best? I like that you can access your schedules online from any device anywhere and that it keeps all schedules in one place What do you dislike? I thought certain features on Microsoft Projects were handy that I wasn't sure how to do in Smartsheets (ie: linking tasks automatically) Recommendations to others considering the product: Handy tool for documenting specific tasks and dates, easy to update and accessible online What problems are you solving with ...

Smartsheet Review

What do you like best? Smartsheet can use to organize different kinds of task. We can use to assign tasks, track project progress, manage calendars, share documents, and manage other work on this tool. What do you dislike? Smartsheet is friendly user tool, we can understand it just by looking at the interface of it so I don't have any dislikes for this tool. What problems are you solving with the product? What benefits have you realized? Organizing and tracking projects. We ...

Smartsheet for Budgeting in Higher Ed

What do you like best? Smartsheet has been useful for budget tracking purposes. Smartsheet allows us to track all of our purchases, year over year. We are able to upload attachments and set reminders as well, making it easy to track purchases. What do you dislike? A lot of repetitive tasks are necessary. For example, you have to assign an email reminder or update to each individual row instead of a group. Recommendations to others considering the product: As with most things, ...

Nice project management tool for project schedules.

What do you like best? I like the live training sessions they offer, to show different things you can do within Smartsheet. I also like that it creates a Gantt Chart with the schedule. What do you dislike? I don't like how difficult it is to view the Gantt Chart with the project tasks, dates, etc. You always have to scroll left and right to view things, which makes it more tedious. I also do not like the way that it saves documents, it is a little unuser friendly, but once you get ...

A work management and spreadsheet application with many advanced features

What do you like best? I like that Smartsheet can do more than just act as a spreadsheet that lists data. There are many layers in Smartsheet that allow us to stack information within our files so that we can organize many aspects of our work projects and collaborations. Smartsheet can work with lots of external applications so we are not limited to the tools that are available in Smartsheet itself. The pricing is not too bad and usually brings a good amount of value for each dollar we ...