Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

Great Product

What do you like best? The automation offered on smartsheet is impeccable and so easy to use once it's formatted correctly. I use it everyday. What do you dislike? When building out the dashboard, the intervals on the graphs and charts cannot be changed manually. I wish users had more control. What problems are you solving with the product? What benefits have you realized? Smartsheet had streamlined so many processes for us. Our board has access to our dashboard which is ...

Wonderful Platform for multi-tasking

What do you like best? I love the real time updating with multiple users access across the platform. What do you dislike? I wish some of the excel features were included. Recommendations to others considering the product: I would definitely recommend smartsheet for all the people who are still using excel but would like to channel everything on one platform and have the ease of access and sharing with other people in your organization. What problems are you solving with ...

Communication and schedule tool

What do you like best? Browser based, easy to use without need for extensive training. Easy management of dependencies between schedules. Customizable columns with formula functions What do you dislike? Need easier integration with corporate user accounts. Missing revision handling of schedules. Schedule backup feature is too limited. What problems are you solving with the product? What benefits have you realized? Helps with communication across teams. Manage dependencies ...

Smartsheet very helpful

What do you like best? I like the whole structure just to keep my own work organized, with reports that pull off of the bigger organization's main sheet What do you dislike? Sometimes the network aspect can slow things down and cause some lags in updates being made and saved. Recommendations to others considering the product: Do some learning of the initial foundation, Sheets, than Reports, etc. What problems are you solving with the product? What benefits have you ...

Smartsheet in small hospital

What do you like best? I like 1. easy collaboration 2. Revision history/audit at cell-level 3. Views 4. dashboards 5. frequency of new features / enhancements What do you dislike? Would like SAML user authentication for Business Plan. (My biggest problem is casual users forgotten passwords.) What problems are you solving with the product? What benefits have you realized? we use smartsheet for a shared multi-department onboarding checklist, a project ...

The online platform allows for sharing with multiple team members and provides great collaboration

What do you like best? I like that my entire department can view the same content and that you can set different levels of access to various sheets. I like that there are so many different types of sheets available that are above and beyond simple project plans (dashboards, forms, etc.). The ease of use and similarities to Excel are also great. What do you dislike? The licenses can be expensive. And the copy and paste functionality is annoying. Other than that, I don't have much to ...

Experienced User for 4 years

What do you like best? Shareable sheets, real time update, and automation capabilities What do you dislike? Linking Google Sheets to project sheets with live feed. Recommendations to others considering the product: Excel on steroids What problems are you solving with the product? What benefits have you realized? Real time updates for active campaign and budget project accountability.

Smartsheet Advocate

What do you like best? I love that smartsheet lets me create and edit reports as well as share my sheets to other stakeholders without having to save multiple drafts. I use smartsheet everyday at work and it helps to keep track of all my data. What do you dislike? I wish that there were more options with integration with other systems. What problems are you solving with the product? What benefits have you realized? I have solved a tracking issue by using smartsheet and have ...

Clean and easy to use!

What do you like best? Simplicity of having multiple sheets and easy to share/receive feedback. What do you dislike? I felt there was lots of functionality and customization that I felt I couldn't learn quickly Recommendations to others considering the product: Take the time to figure out the functionality and extra perks, it can make a huge difference in the quality. What problems are you solving with the product? What benefits have you realized? Project management. ...

So Easy So Compatible

What do you like best? The excel compatibility and import/export capabilities What do you dislike? Some of the disconnects that excel offers, such as recognizing already existing words and predicting with auto-fill Recommendations to others considering the product: This is simple at first glance but the capabilities are vast if you dig deeper. What problems are you solving with the product? What benefits have you realized? Real-time tracking for customers