Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

It's time to upgrade your spreadsheet to smartsheet

What do you like best? I love that I can change any sheet into a unique "view" based on what that sheet needs to do for me. For example, one sheet manages a pipeline for my team so I can change it to "card view" so that I can move individual items up and down the pipeline as I need. It allows my team and I to track status changes in a visual way that makes sense to everyone. What do you dislike? The only thing about smartsheet that I am not a major fan of is that I can't do EVERY ...

Smartsheet is the best project management software out there!

What do you like best? I appreciate the ease of collaboration will everyone in the company. What do you dislike? I wish I could share reports without giving access to the underlying sheet. Recommendations to others considering the product: If you review all of the uses and the capabilities, your future with smartsheet will be life-changing. What problems are you solving with the product? What benefits have you realized? Solving communication issues we used to have in ...

Excellent tool for collaborative work.

What do you like best? The view history in each cell and the ability to add attachments and reminders for each row. What do you dislike? I dont think Smartsheet has the ability to retain my filters when i open the sheet the next time. May be i am wrong. What problems are you solving with the product? What benefits have you realized? Project Plan visible to stakeholders, action sheets accessible whenever necessary.

I love using Smartsheet

What do you like best? I love using Smartsheet to keep me organized and proficient on my workload What do you dislike? I do not dislike anything about the software What problems are you solving with the product? What benefits have you realized? Solving my workload task

It is like a cloud excel on steroids!

What do you like best? Being able to track our work orders and update with comments and attachments. What do you dislike? Sometime the flexibility of it isn't there, excel has some features I wish smartsheet did like better graphs. Recommendations to others considering the product: Give it a shot, you'll be glad you did. What problems are you solving with the product? What benefits have you realized? Since 2013 we have a work order history in smartsheet which allows us ...

Game changer

What do you like best? Organization! The smartsheet team really changed the game for us. As a service provider, it is important to not only gather client data but to be able to utilize the data in a manner that makes our day to day client interactions more efficient. What do you dislike? So far i am satisfied with the product and its development What problems are you solving with the product? What benefits have you realized? We have finally organized ourselves to a point ...

Muy fácil de utilizar

What do you like best? Smartsheet is una herramienta sumamente fácil de utilizar; la curva de aprendizaje es corta comparada a otras herramientas de manejo de proyectos. What do you dislike? Que no se pueden ver dos hojas al mismo tiempo. What problems are you solving with the product? What benefits have you realized? Mejoras de procesos; guardar toda la información de proyectos en un mismo lugar con; difuminacion de la información de una forma más clara y concisa.

Great Project Management Tool

What do you like best? My favorite thing about Smartsheet is that with it being a cloud-based tool, it promotes real-time collaboration from all parties of a team or project. I also like the fact that all the history of the cells gets stored within the system. So you don't lose any information along the way while working and updating a project or database. What do you dislike? Probably the downside of Smartsheet is that it does not provide high-level reporting tools. Executives are ...

Automate and save time

What do you like best? Automation of repetitive tasks with the ability to collect data from users via forms, notify key staff automatically, request updates or approvals and track budgets/remaining funds. The ability to attach files to a line in a Smartsheet is powerful to relate attached documents to cells in the sheet. The portals/dashboards allow creating a single point of entry for a team or agency to have all relevant info at your fingertips by surfacing key metrics, placing links ...

Great for tracking deadlines and clients!

What do you like best? I like how easy it is to use. I can create my own sheet and field and use them to track a variety of things. The drop-down feature is also extremely helpful, with the ability to make it a date field, checkbox field, etc. I also really like that it is shared in real-time, with my other colleagues, so they can go in and make changes at the same time someone else is in a sheet, without creating a "conflicted copy." The ability to convert it into an Excel sheet to send ...