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9.8

SpotScore

Smartsheet - Project Management Software

Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

Streamline your projects with Smartsheet's powerful tools.

4.56

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Starts from $9 / month when yearly

Smartsheet Reviews & Ratings

4.56

Excellent

Based on 2318 ratings & 2414 reviews

Are you using Smartsheet?

Rating Distribution

Excellent

(1840)

Very Good

(427)

Good

(95)

Poor

(34)

Terrible

(18)

Spotsaas Editor’s POV

Smartsheet is a spreadsheet-based project management platform with strong collaboration features. Before shortlisting, verify that your team can adopt its interface—the learning curve is real, particularly for advanced features like automation rules and resource leveling. Test these specific workflows in a demo: creating a Gantt chart from scratch, setting up a ...Read more

Smartsheet pros and cons

  • Customizable and user-friendly interface, making it accessible for both beginners and experienced professionals.

  • Strong project management features, like Gantt charts, dashboards, and resource tracking, which enhance team collaboration and task visibility.

  • Centralized data storage that allows users to keep notes, attachments, and contact information in one place.

  • Automated workflows that simplify repetitive tasks and improve operational efficiency.

  • Advanced features may require a learning curve, making onboarding somewhat challenging for new users.

  • Limited offline functionality, which may be a hurdle in situations with poor internet connectivity.

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Showing 1291-1300 out of 2414

RD

Robert d

01/30/20

4.5 out of 5

All you need to run a project without the complexity of other applications

What do you like best? Very userfriendly and easy to start up in a multiuser environment with projectmembers working on different locations, working for different companies on different devices with different acces and security rules. You can really start on day 1 of the project! What do you dislike? The save button.... Should be realtime since it's a cloud solution What problems are you solving with the product? What benefits have you realized? It really supports ...

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MA

Mahmoud A

01/30/20

4.5 out of 5

PERFECT TOOL

What do you like best? Linking and cooperation between the work team on-time information and data saving time no need to send mails and reports its all online and updated What do you dislike? formatting (merging cells and columns) authorization for every column and for every user should be there diagrams and charts not there What problems are you solving with the product? What benefits have you realized? data online and on time cooperation between team ...

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UI

User in Computer Software

01/17/20

5 out of 5

Integrated solution for project management

What do you like best? The ability to have all project management tools and data in one place What do you dislike? It would be nice to interface Smartsheets with other applications that’s are used by customers To work seamlessly. The archiving of sheets is cumbersome to get back into an active working sheet Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? Integration and process ...

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RS

Rakesh S

01/16/20

4.5 out of 5

Use for project management

What do you like best? - Use it for daily update of tasks in a smaller group . - Used for creating and assigning tasks . - Easy to use . - It' s useful for better project manage ment . What do you dislike? - User interface of the app can be improved . What problems are you solving with the product? What benefits have you realized? - Initially used to manage a group tasks for a project in pre - production phase . - Used extensively later for other projects as well .

MC

Melissa C

01/16/20

4.5 out of 5

Organized chaos

MH

Matthew H

01/16/20

5 out of 5

Smartsheet is great for Managment Summary

What do you like best? Smartsheet helps me report to my management team the status of my projects without having to define all of the project details. I manage my team using JIRA but easily report to management from Smartsheet. It's flexible and easy to setup and maintain; works just like a spreadsheet. Notifications on changes is a big help too. What do you dislike? Improvements to the look and feel certainly have improved with the latest version, however, some things are not ...

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BA

Brian A

01/10/20

4 out of 5

Great alternative to google sheets

What do you like best? I like the ease of sharing sheets to other smartsheet users What do you dislike? You have to have a smartsheet account in order to use this product so sharing to outside customers or internal users without access is a barrier. But that would be an issue with most products like this. Recommendations to others considering the product: Great alternative for project management and collaboration. What problems are you solving with the product? What ...

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R

Richard

01/08/20

1 out of 5

Keeps losing data... DON'T USE!

I quite like the functionality and usability, I keep my to do list on my phone, and two PCs (Office and home)...Should be great... But it isn't: it keeps deleting cells!Deleting entries on my to do list… things that I need to do… It makes it completely useless (and that’s when I notice, goodness knows how many times I have lost stuff)(I’ve had to restore from a point in time twice now and looks like I need to do again!)Forget feature, usability’s etc, unless it actually keeps the data in my ...

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AI

Administrator in Higher Education

01/07/20

4.5 out of 5

Great project management and organizational tool

What do you like best? Day to day structure and project tracking What do you dislike? Waiting for new functionality can take. Recommendations to others considering the product: Organization and tracking What problems are you solving with the product? What benefits have you realized? Collecting data and share-a-bility

UI

User in Higher Education

01/06/20

5 out of 5

Great project management program!

What do you like best? It makes collaborating with my team easy. What do you dislike? I can sometimes get a bit overwhelmed with all the functions available. What problems are you solving with the product? What benefits have you realized? I used to track my tasks and projects on paper or on excel. It is nice to have everything in one place.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].