Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

It is easy to use and you are able to track lots of projects.

What do you like best? Reporting is really helpful to bring info together. We can have work on multiple sheets and bring it together, which is very powerful. This is unlike other platforms that I have used. We could do our work in G suite, but there is no easy way to show it all together or just pull out a certain section of the sheet that is current. I also like that you can edit in the report and it will reflect in the master sheet, which helps if we just want users to worry about a ...

Straight forward and intuitive

What do you like best? I like the ability to quickly create and duplicate sheets, to share them easily and to modify them intuitively What do you dislike? I think that some of the advanced functions - collapsible cells for example - are less intuitive than the basic functions What problems are you solving with the product? What benefits have you realized? The problem that I solve is managing data when we are moving between two CRM systems. I know that instead of worrying ...

Fantastic, zero complaints - Smartsheet is great - i even own Smartsheet stocks

What do you like best? The organization an ease of automation communications What do you dislike? Lack of Visibility of people being certified What problems are you solving with the product? What benefits have you realized? Project Management and scheduling Ease of automated notifications

Experienced User for 5 years

What do you like best? Shareable sheets, real time update, and automation capabilities What do you dislike? Linking Google Sheets to project sheets with live feed. Recommendations to others considering the product: Excel on steroids What problems are you solving with the product? What benefits have you realized? Real time updates for active campaign and budget project accountability.

Great overall experience

What do you like best? I like how there is a plethora of resources and templates for almost any type of project we may have. When I had a question, it is fairly easy to find the correct solution and there are so many forums where people share their questions and comments - it improves the overall experience. What do you dislike? There are a few things that Excel can do that Smartsheet cannot, and I wish Smartsheet had even more functionality built in, similar to Excel. Sometimes I ...

Project Management for the Masses!

What do you like best? Smartsheet has an ease-of-use like no other PM tool out there. It is easy enough for clients who are non-project managers to use, yet sophisticated enough to satisfy even the most senior project manager. The ability to invite other parties to share the Smartsheet, as well as the automatic notifications available, make Smartsheet one of the most collaborative solutions that we use. What do you dislike? So far, I cannot think of anything I've found that is a ...

Excellent Solution for Responding to Fast Changing Business Environments

What do you like best? The ability to quickly create data structures and forms for gathering input with no more knowledge than MS Office products. The ability to generate reports and send them to users on a scheduled basis is awesome. Quickly deploying dashboards with charts and graphics is the stuff that makes heroes. What do you dislike? While I store a lot of my work on SMARTsheet the ability to treat is as a file share would be helpful. I do have workarounds and so it's not ...

Smartsheet saved us during CARES ACT/PPP

What do you like best? Love the form and how we can change it during a process seamlessly and the data automatically populates the Smartsheet! Also the global access capability prevents so many phone calls about the status of requests; Also the ability to pull reports and especially for performance measuring What do you dislike? I wish we could link to Microsoft files, since we don't have Google Docs, from the Dashboard Recommendations to others considering the product: ...

Extremely customizable and can be effective in any environment.

What do you like best? Customizable, automation and dashboards. What do you dislike? Limitations of automation, restrictions on sheet size and linking. Recommendations to others considering the product: It's great and can work with any business. What problems are you solving with the product? What benefits have you realized? Production scheduling, workflow design. Smartsheets offers great visibility over any area.

Great project management tool

What do you like best? I enjoy the ability to create dashboards to see roll ups of all my projects. I am able to make areas for my peers to work in and then have a roll up for my manager. Helps us keep on task. Very intuitive What do you dislike? i struggle with remembering to copy formulas Recommendations to others considering the product: If you like to use templates and have an easy to access dashboard for all projects, this is the product for you. What problems ...