Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

Data insight revolutionized our ability to manage our growing franchise!

What do you like best? The range of possibilities with how Smartsheet can be customized seems almost endless, if you can think of something you want there's probably a way to make it happen. Dashboards are super useful both as a way to visualize data from our master spreadsheet, but also as a way to set up our company "hub" of resources and links all in one place. Another really useful feature is the ability to set up automated workflows. This makes my work more efficient because as one ...

The benefits of Excel plus effective collaboration

What do you like best? Its flexibility. I can easily create a sheet to tracking operationally-oriented programs or project plans. The build-your-own automation tool is a real differentiator from Excel. What do you dislike? Enhancement requests go into a black hole! The only reason I did not give Smartsheet a 10 out of 10. No tool will every have all of the functionality a user wants out of the box. Feature development is natural ... but users have little to no visibility to product ...

Straight forward and intuitive

What do you like best? I like the ability to quickly create and duplicate sheets, to share them easily and to modify them intuitively What do you dislike? I think that some of the advanced functions - collapsible cells for example - are less intuitive than the basic functions What problems are you solving with the product? What benefits have you realized? The problem that I solve is managing data when we are moving between two CRM systems. I know that instead of worrying ...

It is easy to use and you are able to track lots of projects.

What do you like best? Reporting is really helpful to bring info together. We can have work on multiple sheets and bring it together, which is very powerful. This is unlike other platforms that I have used. We could do our work in G suite, but there is no easy way to show it all together or just pull out a certain section of the sheet that is current. I also like that you can edit in the report and it will reflect in the master sheet, which helps if we just want users to worry about a ...

It's Everything You Wish Spreadsheets Could Be

What do you like best? Collaboration, attachments, organization What do you dislike? It isn't used as widely as we would like Recommendations to others considering the product: If you're considering Smartsheet, simply get Smartsheet. You'll wish you had done it sooner. It is seriously everything you wish a spreadsheet could be. I love being able to upload attachments to each row, being able to search for items between all sheets or simply the one I am currently viewing, the ...

Smartsheet, an Architects second best friend.

What do you like best? Its cloud hosted and is easy to use for numerous applications(ie project scheduling, task lists, sheet series reviews and assignments, Meeting Agenda's, Sheet series checklists, model audit reviews, etc) What do you dislike? Inserting images doesn't work as easily as it could. Recommendations to others considering the product: If you are looking for a cloud hosted way to share and track and analyse data, smart sheet is for you. What problems are ...

Great Project Management Tool

What do you like best? The ability to easily create and maintain project plans. The features are similar to those that I would use in Excel, but allow me to much easier manipulate my data. What do you dislike? I wish I had the ability to create multiple sheets in a workbook like I can in Excel. What problems are you solving with the product? What benefits have you realized? Project Management tasks/issues/bugs/risks, etc. I love being able to share my sheets with users even ...

Smartsheet Review

What do you like best? I think the best think that I like about Smartsheet is that it is easy to learn and it is easy to get started collabroatiing with others What do you dislike? Sometime Smartsheet is limited in the types of things that it can do... and that is there by design. I wish that it used more of excel functions but that will come as time goes on. Recommendations to others considering the product: Smartsheet is a great software that lets you collabroate with ...

LOVE Smartsheet!

What do you like best? Smartsheet has become a tool we use at the University on a daily basis. We love the ability to create forms and just be able to send links to our students and collect data when needed. We use it to survey our students on various items. Students like it because they can fill out forms using their phones. It's awesome because we can export it to an excel sheet and manipulate the information however we need it. What do you dislike? We only have the first ...

Keeping Projects on Time!

What do you like best? Smartsheet has helped our company track key target dates and create more accurate project budgets. Our managers use the app when they are out visiting sites to track what they see within the system. Smartsheet has allowed us to pull up valuable project budget and scheduling in real time while meeting with clients or out of the office. What do you dislike? The only dislike is that you cannot export and keep the formulas in the budget formats. ...