Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

Good and easy to setup for tracking information, Projects and creating forms.

What do you like best? The Ease of creating a form and gettings notifications. What do you dislike? When creating a form and requests such things as passwords you cannot mask that information. Recommendations to others considering the product: When creating a form Link the ability to use our company name in the link. What problems are you solving with the product? What benefits have you realized? Submission of information from our customers in one area and not in ...

Project Management solution of the future,

What do you like best? the versatility with formulas and reporting What do you dislike? formulas sometimes hiccup and will need to be broken out in to two different fields. PLEASE add dashboard scheduled emails. This would be a huge time saver Recommendations to others considering the product: If you can consider it, it's likely an automation within smartsheet. What problems are you solving with the product? What benefits have you realized? Transparency of the ...

Great collaboration tool (and more!)

What do you like best? Ability to set alerts, reminders etc to stakeholders for items that are impending or due soon, without having to email separately What do you dislike? Formulas are different than Excel, although sometimes Smartsheet formulas are simpler. What problems are you solving with the product? What benefits have you realized? Having less meetings, and using Smartsheet to collaborate real-time instead.

Great tool for project management, form creation, and general team collaboration

What do you like best? The automated notifications feature is a huge plus. An advantage of Smartsheet over a shared Excel sheet is you can comment and add attachments to a specific row. There are many tools that I haven't completely taken advantage of but I think are a great resource, including the dashboards and reports. You can also easily link data from one sheet to another. What do you dislike? If co-workers are working on the same sheet, you can't automatically see updates. ...

Easy to use, powerful and low cost tool

What do you like best? Smartsheet is fairly intuitive with a very small learning curve. I like that licenses are only required for those individual creating sheets. Un-licensed users can view and edit sheets. What do you dislike? There are a few features I would like such as the ability to query and update a sheet using a form. What problems are you solving with the product? What benefits have you realized? Smartsheet provides visibility to anyone with a web browser.

Collaboration and Project Management Tool

What do you like best? Smartsheet is known to be the most robust professional worker program. That package may be bought in designs which are specific depending on the specifications. This was very simple and efficient to use this specific software system for a collaborative mission, because it would have all the necessary apps. The choices regarding reporting are massive. We really love the workflow, which makes many tasks far more effective. What do you dislike? Compared to other ...

Smartsheet for everything

What do you like best? It is so versatile. I only used it as an excel file on steroids but realized it can do so much more! What do you dislike? I wish it had a little bit more of a contemporary look Recommendations to others considering the product: I always said its like excel on steroids but lately realizing it does much more. What problems are you solving with the product? What benefits have you realized? I use it for project planning and for different teams to ...

Positive Production Tool

What do you like best? I like the ease of implementing new tools to monitor projects. What do you dislike? The charting and graph limitations. I need more options and the ability to set my own scale. Recommendations to others considering the product: It is a fabulous product. Make sure you do your homework and utilize it to its fullest capability. Some of the better features require enterprise level subscription. Those features are worth the price if you can afford it. ...

Great Product for Project Management

What do you like best? I like that the format is easily understood and that Smartsheet provides comprehensive problem solving for when I need a little help in creating a grid, report or dashboard What do you dislike? I was sad to Smartsheet labs go away. I had found some unique user created tools and ideas there What problems are you solving with the product? What benefits have you realized? Dashboards are awesome - I'm able to update my team's goal progress using multiple ...

Smartsheet for Healthcare

What do you like best? We like having multiple users in various areas of the data at the same time. Accessible at virtually any device. What do you dislike? The load times were an issue in the past, but that has been mostly resolved. Stability has increased quite a bit as well. What problems are you solving with the product? What benefits have you realized? We are getting our patient's equipment out faster, and tracking the insurance claims/issues more efficiently.