Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

Makes dealing with projects much easier.

What do you like best? Smartsheet is considered to be by far the most effective program for professionals. This program is actually available in specially designed models that meet the requirements. Using this particular software system for everyday tasks is really easy and efficient as it is going to have all of the necessary applications. You will find many reporting possibilities. We like the workflow, that makes much more tasks to be more efficient. What do you dislike? The ...

Smartsheet Tool is the Project Management of the future

What do you like best? The ability to share content and not vendor specific and no client needed to share. Great Project Management tool - makes sharing tasks plans and communication plans easy across distributive networks What do you dislike? The inability to copy between folders and workspaces Recommendations to others considering the product: Spend time learning the tool and taking the free training classes What problems are you solving with the product? What ...

Efficient program that makes your job easier, not harder!

What do you like best? The ease of use and all that Smartsheet can do. I love the form feature as well. What do you dislike? I dislike some of the cell properties and how the first cell cant often be changed or used. I also dislike that the headers can not be centered. Recommendations to others considering the product: If your company isn't using Smartsheet, you are missing out. I have recommended Smartsheet for years, I have watch others try and use other programs like ...

Perfect for a huge company

What do you like best? It keeps everything organized and you can upload pictures What do you dislike? I cant think of anything negative to say about it. It works great. Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? Keeping work orders organized and helps the movers know where to go and what they have planned for the day

Smartsheet is great!

What do you like best? Easy to use and set up coloration with others. Automatic notifications are great. The webforms ave so much time. What do you dislike? Nothing comes to mind. The pricing structure could be more variable. The automated workflow can b a bit confusing to set up. Recommendations to others considering the product: Try it What problems are you solving with the product? What benefits have you realized? We've condensed a lot of different excel files ...

Smartsheet review

What do you like best? I really like the task cards that keep me on track with my projects. i wish they could be linked to items in the project schedule though What do you dislike? I don't like that my license does not have versioning/history feature available. it should be one of the basic features available to all license tiers. What problems are you solving with the product? What benefits have you realized? I'm keeping my projects and tasks on track with Smartsheet. But ...

Marketing Communications Coordinator

What do you like best? I like how I am able to attach files even large ones What do you dislike? Dislike how the completed status gets scratched off and it goes away from the project list with the dash over it. Recommendations to others considering the product: Make this platform integrated with video uploads - and provide links to non-users for sharing. What problems are you solving with the product? What benefits have you realized? Marketing projects: Brochures, ...

Instant collaboration across the business

What do you like best? Instantaneous editing, multiple collaborators at any given time, spreadsheet performance What do you dislike? Spreadsheets lack power/capability found in excel, clunky interface What problems are you solving with the product? What benefits have you realized? Working on shared initiatives across broad groups of stakeholders. Benefit is real-time editing/revision control.

6 year customer frustrated with direction

What do you like best? Smartsheet is a very customizable software platform which allows you to do many things under on software. We have been able to create a RFI / Changer order / submittal system along with a project management suit in one platform. Connecting all team members and their potential work loads. What do you dislike? Since the company went public last November they have started to double the subscription cost. In a time where most software groups are helping this ...

Great for what it does

What do you like best? Makes creating and sharing templates easy around the office. Easy to customize and edit. Not all the bells and whistles of some other programs, for the most part it's just a fancy spreadsheet, but it works well for what it does. What do you dislike? Doesn't have a whole lot of features that Google sheets can't do for free. Limited licences, though you can invite people that can edit and view the forms, so it's not all that much of a limiting factor. What ...