Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Doing very well in Egypt.

What do you like best? Smartsheet is one of the best project management platform that enables employees to collaborate easily on projects and tasks. It has an intuitive and user-friendly interface that makes it extremely easy to use. I like Smartsheet because it allows me to manage my daily tasks and projects with ease. It has the best customer support team. What do you dislike? I haven't heard or experience any challenge while using Smartsheet. It works well for me and my ...

Excellent experience. It is very friendly and reliable. The customer support is great

What do you like best? The alerts manage feature is super helpful What do you dislike? The sort capability. I think excel is friendlier What problems are you solving with the product? What benefits have you realized? I manage the most of Quality Processes through SS. Request for Changes, Non-Conformance, Audits, Document Control, Non Destructive Test, External Providers, CAPA and Customer Feedback among others.

smartsheets review

What do you like best? its an easy, consolidated tracking system What do you dislike? Not really dislike but it would be great if you can have an offline version that we can use and update the online version when its done. Recommendations to others considering the product: no What problems are you solving with the product? What benefits have you realized? tracking

Capable system but ever changing items that interfere with designs

What do you like best? many options if your creative enough and stay on top of changes What do you dislike? items changing to frequently that affect existing uses What problems are you solving with the product? What benefits have you realized? able to customize software to our projects, benefits are it's just another software i have to build from the ground up

Smartsheet review

What do you like best? Simplicity of use, similar to microsoft excel What do you dislike? Hard to get a live person for help on the phone for help Recommendations to others considering the product: Take a test ride and have several people try with you - you will like how they can all work on the same projects. What problems are you solving with the product? What benefits have you realized? We keep company calendar, attendance, and some simple project management

Upping our game with Smartsheet

What do you like best? Smartsheet is 100% customizable based on my needs, my client's needs, and my skillset. And when I'm ready to "take it to the next level," community forums and the training provided allow me to do so at my pace. I've really improved my Dashboards over the past year using this approach. What do you dislike? I wish pivot tables were available without purchasing an add-on. However, this just forces me to think outside of the box and present data in a different ...

Love this product, helps us share job information throughout all of our divisions US wide

What do you like best? Smartsheets is so easy to use! Can be changed at any time. What do you dislike? the restricted line amounts! I have to take out jobs as they are completed to make sure I don't go over the limit. Recommendations to others considering the product: Jump right in and start playing with it. You will be amazed at the possibilities! What problems are you solving with the product? What benefits have you realized? it is keeping us much more organized ...

Smartsheet as Operations workflow tool

What do you like best? Flexibility and inter-operation between sheets as well as portal functions What do you dislike? Some inter-operations between sheets need enhancements, and formula variables are incomplete. Recommendations to others considering the product: Make sure you test/learn Smartsheets long enough to get a through understanding of the inter-operation of multiple sheets as well as implementing a portal. It can definitely do things that other alternatives can't ...

Anirudha's Review

What do you like best? Sharing features, ease of use, templates What do you dislike? Can be clunky to use sometimes. I would love the ability to copy rows and paste them into Outlook so that formatting is preserved. Right now, I have to copy to Excel and then to Email to get the tables Recommendations to others considering the product: Learn the tool. What problems are you solving with the product? What benefits have you realized? I would love the ability to copy ...

Lost without Smartsheet

What do you like best? I have been using Smartsheet since 2014, and I really like how it has evolved in the past six years. What do you dislike? Honestly, based on my skillset and the way I use the program, there isn't anything I dislike. Recommendations to others considering the product: Do your homework, and I believe you'll see Smartsheet is your best option for project management software. What problems are you solving with the product? What benefits have you ...