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9.8

Spot Score

Smartsheet - Project Management Software

Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Streamline your projects with Smartsheet's powerful tools.

4.57

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Starts from $9 / month when yearly

Smartsheet Reviews & Ratings

4.57

Excellent

Based on 2444 ratings & 2414 reviews

Rating Distribution

Excellent

(1840)

Very Good

(427)

Good

(95)

Poor

(34)

Terible

(18)

Spotsaas Editor’s POV

Smartsheet is a spreadsheet-based project management platform with strong collaboration features. Before shortlisting, verify that your team can adopt its interface—the learning curve is real, particularly for advanced features like automation rules and resource leveling. Test these specific workflows in a demo: creating a Gantt chart from scratch, setting up a ...Read more

Smartsheet pros and cons

  • Customizable and user-friendly interface, making it accessible for both beginners and experienced professionals.

  • Strong project management features, like Gantt charts, dashboards, and resource tracking, which enhance team collaboration and task visibility.

  • Centralized data storage that allows users to keep notes, attachments, and contact information in one place.

  • Automated workflows that simplify repetitive tasks and improve operational efficiency.

  • Advanced features may require a learning curve, making onboarding somewhat challenging for new users.

  • Limited offline functionality, which may be a hurdle in situations with poor internet connectivity.

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Showing 1081-1090 out of 2414

RM

Rodrigue M

08/03/20

4.5 out of 5

Smartsheet is a great tool for task management

What do you like best? It has been easy for me to check the due dates and progress of projects. What do you dislike? Smartsheet do not have offline mode feature, thus it requires internet connection. Recommendations to others considering the product: To integrate with calendar in order to view dur dates on projects. What problems are you solving with the product? What benefits have you realized? Tracking the time and cost spent on projects.

AW

AJ W

07/31/20

4.5 out of 5

Great way to track deadlines

What do you like best? Allow notifications for tasks that need to be done What do you dislike? Limited on the functionality of what can be configured What problems are you solving with the product? What benefits have you realized? Using it for implementations to track the work that needs to be done by different departments within the organization

MM

Matt M

07/31/20

4.5 out of 5

Best cloud collab option we can find

What do you like best? Gantt chart functionality, resource assignment and integrated communication (comments tab) are all fantastic and very easy to use. What do you dislike? Reporting. Generating schedules to PDF for distribution is clunky, outdated and counter intuitive. The value of this software - for our org at least - would increase dramatically if some effort was made to provide polished, highly customizable reports available. What problems are you solving with the ...

Read more

DQ

Denise Q. S

07/30/20

5 out of 5

Endless possibilities built on a platform users can understand and manipulate on their own.

What do you like best? Efficiency, ability to do as little or as much as I want to do for myself. Value and the ability to add on modules based on my need rather than being forced to pay for something I do not need. Smartsheet has an excellent user community and offers excellent training support. Invest a little time to learn how it works, and really just a couple hours, and you can do wonders with this tool. What do you dislike? Still can't customize my chart colors :) Ok that is ...

Read more

UI

User in Banking

07/30/20

5 out of 5

How to manage project?

What do you like best? I like software development and web site development which help in project management What do you dislike? No,I dislike nothing in it. I think there is nothing like dislike. What problems are you solving with the product? What benefits have you realized? It is so nice which helped in project management.

PR

Patricia R

07/29/20

4 out of 5

Smartsheet Project Mgmt Review

What do you like best? The enhanced spreadsheet capabilities, the forms, the notifications and automation (somewhat limited without additional add-ons), gant chart ability. Easy to use What do you dislike? Not as automated as I would like without additional add-ons, too expensive for individuals or small businesses Recommendations to others considering the product: If you like spreadsheets, notifications, and automation, this is definitely the tool for you. It is a ...

Read more

UI

User in Information Technology and Services

07/29/20

4 out of 5

Smartsheet for smart tracking

What do you like best? It’s a trackable sheet with tons of functionality and can be easily used by every team. What do you dislike? The configuration takes awhile to do and get used to and there are some stylistic issues. What problems are you solving with the product? What benefits have you realized? Constant communicating and project management that is viewed between all teams.

UI

User in Transportation/Trucking/Railroad

07/29/20

5 out of 5

Think smarter work less

What do you like best? What I like best about smart sheet is that everything is in one place. I can share externally and internally if needed. No more of a million spread sheets save and having to determine which one is the most current. I also like the reminders. I can track who is looking at the request and what changes where made. The dashboard is a great resource to see all the data in one place and be able track request as they come in be able to display the data What do you ...

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RF

Renee F

07/29/20

4.5 out of 5

Smartsheet Review

What do you like best? Availability of IT Project management capability What do you dislike? It lacks offline mode to synchronize files while offline. Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? Task management. Issue tracking.

UI

User in Marketing and Advertising

07/29/20

4.5 out of 5

Smartsheet use for Ecommerce Agency

What do you like best? Smartsheet allows for all members of our team to submit tasks and look at the progress being made to the task. You can easily see the progress being made and store all the finished products in one place What do you dislike? I dislike that there are some limitations as to what you can do in terms number of users allowed on the account as admins. This creates an issue where multiple people have to use the same account and its hard to tell who edited what. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].