Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Like Excel, but much better!

What do you like best? I like how all of the features in Smartsheet keep me and my project teams organized and informed about a project's status. What do you dislike? Sometimes it can be difficult to learn to use new features. However, they have a lot of tutorials to assist you with the learning process. Recommendations to others considering the product: Think outside of the box for ways that you can improve your business workflows using Smartsheet. What problems are ...

Macruhi's review

What do you like best? Ease of creating a sheet, adding and editing data. What do you dislike? formulas are not captured during export. What problems are you solving with the product? What benefits have you realized? tracking our draw information

Smartsheet is our go to project management platform

What do you like best? I appreciate the agility of the platform. What do you dislike? I have a hard time creating reports and dashboards using SmartSheet. What problems are you solving with the product? What benefits have you realized? I'm able to track and share recruitment activity using SmartSheet. SmartSheet has also helped our HR team automate and simplify job offer approvals.

SmartSheet in the Events Industry

What do you like best? The SmartSheet forms feature has changed the way we do business. The Calendar App add on allows for a better, visual view into day to day meetings and information. Dashboards allow us to share information from a high level to different levels of leadership. Proofing is our newest lifesaver. Proofing has removed the hundreds of back and forth email approvals for projects. What do you dislike? I'm not sure I dislike anything in SmartSheet, but I do wish it had ...

I couldn't do my job without it!

What do you like best? I love how it streamlines processes at work so my coworkers can easily see information and be on the same page. I also love how Smartsheet is constantly innovating their features and adding new and relevant functionality. What do you dislike? Sometimes I wish it had more functionality within sheets and more formatting options. I sometimes find myself comparing it to Tableau and wishing I could do more with it based on what I am used to in Tableau software. ...

Smartsheet helps in automating workflows.

What do you like best? The ease of sharing your forms and reports across your organization and outside of it. The automated email notifications also let's you and your recipients know that an action has taken place. For example, if a client filled up a form, it will notify you that it was filled and lets you view the output either in your PC or your phone. I also like that there is an app that allows you to view your dbase or fill up forms which are helpful for our field technicians when ...

Well organized project collaboration tool

What do you like best? Easy to understand software for a wide range of users with different technical backgrounds. From novice users to experts, the software provides easy to follow and understand outputs. Spreadsheets are simple to use and follow and data input is streamlined. Sharing of information with team members is simple, which allows for the entire team to be involved in understanding project timelines and expectations. In the current remote work environment, having a quick way ...

Great tool, needs updated UI, but powerful once learned

What do you like best? Once you get the hang of it, I like how interconnected it can be. It's a powerful tool that helped run project management, financial allocations, and hours tracking at our creative agency. What do you dislike? I dislike the learning curve. For any users who dislike spreadsheets or are not spreadsheet savvy, it can be a difficult learning curve and hard to get widespread adoption. I also say that having worked at a creative agency where this was a central ...

Great tool for waterfall-like planning and projections.

What do you like best? It supports GANTT charting intuitively - something that very few tools do. That makes waterfall projects easy to plan. It has tools for Scrum style swim lanes, but I found GANTT charting to be one of the most useful features of Smartsheet. It also allows you to tag people so they get notified, and automatically highlight date slippages in red so they are easy to see. It has an Excel like interface, so it is very intuitive. It has a short learning curve, ...

Fantastic Project Management Tool

What do you like best? If you are in need of a project management tool that can be accessed and utilized by both internal and external people who work with your organization on projects, this is a great collaborative tool that provides full visibility to track project status. With an Excel format, most people are familiar with how to use the tool at a basic level but with some training (which is provided for free by SmartSheet), users can set up sheets that are much more complex and ...