Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

Helpful tool for keeping track of project requests

What do you like best? Customizable sheets with different views, filters and reports. I can easily find my open tasks and see if anything is falling behind. What do you dislike? There are some functions that work most of the time, but then, for some unknown reason I am unable to filter the data on certain columns. Also, if you move a column to a different sheet it goes to the bottom, and our most recent work is at the top so we have to manually move the rows. I wish there was an ...

Smartsheet is a great tool

What do you like best? I like the way you can move rows around. I like the attachments feature, it makes for easy file sharing. I like the various views that you can use to plan projects - the Gantt view is great for scheduling, the cards view is great for task management. The reporting functions are easy and powerful. and it's pretty easy to build an attractive and professional looking dashboard. Collaboration through Smartsheet is easy with the comment bubbles and the ability to ...

Great Program for Real Time Sharing

What do you like best? I like that the information can be updated and seen by all users in real time. This helps when having multiple individuals working on a project, especially if everyone is spread out in multiple locations. What do you dislike? I would like to be able to change the font of individual words/selections within a cell instead of having all font uniform within each cell. What problems are you solving with the product? What benefits have you realized? Data ...

Great tools Overall

What do you like best? There is a wide variety of tools to use like forms and dashboards. Sharing functionality is pretty comprehensive. What do you dislike? I feel like some of the features are either unclear or incomplete. Particularly calculations and some functions that are available in Google docs. The sharing functionality is also somewhat convoluted. Recommendations to others considering the product: Dig in to their documentation, there are a lot of features that ...

Smartsheet utilization for design and construction project management

What do you like best? - Ease of inputting and arranging data - Very simple to add and arrange tasks - Graphic Presentation - Very simple to quickly export an overall schedule that communicates duration and sequence What do you dislike? - Not enough control to fine tune some aspects of the graphics; specifically the predecessor lines (no off/on function), calendar headers (add / remove detail). - Calendar print range is restricted by the header. Would like the ability to ...

Smartsheet has been a helpful tool for us to organize our work in a startup environment.

What do you like best? I like the variations of what you can do with Smartsheet. It's a "Jack or Jill of all trades" that has helped us organize our work. The collaboration and extensibility capabilities have been the most useful. What do you dislike? The downside of being a "Jack or Jill of all trades" is that it may not be particularly awesome at one thing. For example, from a project management/Gantt chart perspective, it's missing advanced features that I would typically use ...

Brilliant tool to track and monitor tasks and projects at a go!

What do you like best? I like the amazing interface that is very user friendly and easy to navigate through it. I also like the aggressive customer support team that is technically highly trained. Smartsheet is a very easy tool to use. I like it offers Cloud storage that is very safe and convenient. I like this tool because i am able to link sheet to sheet hence enhance sharing of sheets with my colleagues remotely easily. Its easy to track ans monitor tasks and ...

Previously a Fan

Previously a Fan - Not AnymoreI have used SmartSheet for years and been a huge advocate. Recently they have fallen behind their competitors on user interface and started pushing extremely overpriced add-on software that is practically worthless. Their launch packages have turned into sales pitches for $2,500-$10,000 add-ons for the software we normally pay $1,000 per year. I spent $5,404 for an upgrade and launch package and they never finished the project nor will they respond to my call ...

Upstream work flows.

What do you like best? Creating a strategy of simpler work processes is possible with Smartsheet, it has a very high ease of use. The interface gives a wide visibility format of the tasks and projects. It's a great program to approach strong workflows. What do you dislike? At the moment of archiving, more speed is needed, it is not necessary to wait more than 10 minutes for each storage process. Recommendations to others considering the product: It's simply amazing for ...

Smartsheet can be powerful, but complex at the same time

What do you like best? I like the ability to add associated attachments to each row. This makes project collaboration more detailed than usual, and allows the spreadsheet to be more condensed, while keeping details in the attachments. What do you dislike? If you are managing a large project, smart sheets can get a bit confusing if not organized properly. The depth that each row allows should be used carefully to ensure all associated information is reviewed. Recommendations to ...