Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

So handy for project management and workflow needs!

What do you like best? I love Smartsheet for automating processes, creating surveys and project management - I use it for everything! We have been able to build several workflows within Smartsheet without any IT assistance - the email notifications are customizable and there are great options for sending reminders. I also used it for anonymous surveys for our team and I use it for managing all my ongoing projects. I love the indent feature so I can quickly show and hide sections. My ...

Smartsheet makes it possible to do my job!

What do you like best? Sharing sheets & navigation are easy! I can give people appropriate permissions based on their roles. Forms are really fast to assemble, and the dashboards make me look like a genius (they're really easy to put together, but they look impressive!). It's really intuitive for folks who are new to the platform, so I don't have to spend hours training people. I manage a remote team of about 20 who all work on numerous sheets, and I love being able to track them ...

User Friendly - More than an excel

What do you like best? Reporting with an attachment, notification What do you dislike? Export doesn't include comments in same line What problems are you solving with the product? What benefits have you realized? Reporting, notification is the easiest way I can rely on smartsheet. More importantly, I can attach and view files from the same smartsheet which is best of all for me.

Using constantly to make timeline for my multiple projects

What do you like best? Ability visually timeline with the predecessors, panel to format cells and to group the m out . What do you dislike? Was playing a little to send nice pdf export for some long timelines. What problems are you solving with the product? What benefits have you realized? Interactive project planning with the help of a grant chat that is easy to manage as in MS Project.

Sky is the limit!

What do you like best? User friendly. Anyone with skills in Microsoft Excel can easily translate those skills and formulas to smartsheet. If something doesn't work, the support community is able to let you know of alternative solutions to the problem. What do you dislike? Some limitations with formulas and dashboards. Recommendations to others considering the product: Utilize the training provided in the smartsheet partner portal! Great insights and step by step ...

Smartsheet is easy, scalable, with a low learning curve.

What do you like best? I like that Smartsheet looks familiar - the product looks and act just like Excel so the learning curve was very low and easy for everyone in the company to get accustomed to. I also like that we do not have to purchase licenses for everyone in the company just to view or interact with the data. Creating formulas, tracking project progress, and entering in data is both quick and easy with Smartsheet. The report function is one of my favorite Smartsheet ...

Excellent alternative to Microsoft Project

What do you like best? It is easy to use yet powerful enough to track my projects. I can also have others work with it. What do you dislike? I have not figured out how to change the default spreadsheet. Recommendations to others considering the product: It makes project collaboration easy. What problems are you solving with the product? What benefits have you realized? I am tracking the project timeline and percent complete. I can let my customer know where we ...

Extremely Helpful

What do you like best? I love the Solution Center! If you have a question regarding anything you do not understand you can find help in Smartsheet. What do you dislike? I do not have anything I dislike about Smartsheet. Recommendations to others considering the product: Please use the Solution Center as much as you feel you do not understand something. :-) What problems are you solving with the product? What benefits have you realized? I am not having any ...

Extremely helpful!!!

What do you like best? The shear amount of information that can be stored is amazing. I use Smartsheet to compile data where others can view it. This info will help to make everyone's work much smoother and simpler. Adding documents to spread sheets is so simple and easy to retrieve. What do you dislike? The one thing that I don't like is the way that the rows can be made alphabetical and numerical, but not both. It make things complicated when I scroll down the column and 200A ...

Great product for team and customer collaboration

What do you like best? I love the ability to be able to manage projects, tasks, due dates, assignments, etc. all from one place with internal and external collaborators. What do you dislike? There isn't much to dislike. It's a great tool! What problems are you solving with the product? What benefits have you realized? We manage all of our customer deployments with Smartsheet. We list out tasks and deliverables for both teams (internal and the customer's) in order to keep ...