Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Smartsheet: Cloud-based collaboration tools that can be adapted to any type of business scale

What do you like best? The sharing permissions are very generous and allow the collaboration of unpaid users. Excellent board creation and customization. Conditional formatting provides a clear visual aid to what happens on each worksheet, depending on what you want each rule to do. Security within the organization, including the ability to quickly add someone as a viewer or editor when needed. What do you dislike? Building automation is good, but it can be improved and expanded ...

Smartsheet increases success of a complex research consortium

What do you like best? I appreciate several of the functionalities in Smartsheet, particularly the available functions. Smartsheet produces really nice and straightforward dashboards, allowing project managers to present data in useful formats. What do you dislike? Sometimes, but not often, Smartsheet will disable helpful features. However, the company does listen to feedback and will offer workarounds. What problems are you solving with the product? What benefits have you ...

Very user friendly!

What do you like best? I like the automated alerts and how you can set them up. What do you dislike? I wish there were more ways to customize alerts Recommendations to others considering the product: Do it! What problems are you solving with the product? What benefits have you realized? We are using it to alert us when a site is down.

Smartsheet can help you achieve your wildest operation dreams

What do you like best? I love the ease of use and all the functionality What do you dislike? I of course have a wish list of feature updates I would love but I know that comes with time. There is nothing that I dislike about the system Recommendations to others considering the product: Make sure you and your team want to use the system. The system can solve pretty much any issue. Your team has to want it. What problems are you solving with the product? What benefits ...

Smartsheet has saved at least 4 hours of work per week for us, not to mention got us organized

What do you like best? I love that it is very intuitive and works well in many different areas including project management. What do you dislike? Smarthsheet does have some limitations when it comes to certain areas. One area would be to have filterable data on a dashboard. Recommendations to others considering the product: I highly recommend using Smartsheet as it is intuitive and robust What problems are you solving with the product? What benefits have you ...

Works great, simple to use

What do you like best? I like that we can have multiple users editing at the same time without any interference or file locking problems. I also love the ability to flip from grid view to gantt view to card view and edit in all views. What do you dislike? I still rely on Excel for advanced programming with VBA that Smartsheet can't handle. Recommendations to others considering the product: Try it out, you've got nothing to lose. What problems are you solving with the ...

HIgh-quality empowering platform for workflows, forms, automation, and magic

What do you like best? Automation makes you seem hands-on without having to be hands-on. Forms make data collection a breeze. the attachments, comments, and flagging mechanisms make your "Excel" sheets excellent, and your project management tasks flow like butter. I love the ability to show a "Card" view to enable digital Kanban boards. We constantly use Gantt charts to show our manager our activity. We use Smartsheets to manage our marketing department projects, and press releases. We ...

Job/Life Changing

What do you like best? This platform literally changed the way we do business. I originally implemented this as an employee weekly work report. Since then, we have begun to utilize it for project management, contractor evaluations, regulatory compliance tracking, internal compliance tracking; the list can go on and on! We love Smarsheet. The ease of use is a game changer. I've trained numerous peers on its use and they all cannot believe how quick it is to learn and how great it is at ...

Awesome product and is easy to use and Highly recommended.

What do you like best? Easy to use and also is one of those applications that when you begin to use it you just can not stop as it does what you want it to do and it continues to be a tool that doesn't disappoint. other likes are the appearance of the tool and how the tool works. There are lots of templates to use which is great. Along with setting one up from scratch is easy to do as well. What do you dislike? The documentation for the implementation was like the only thing ...

Smooth project management system

What do you like best? Smartsheet is the smoothest project management system I've used to date. I love how easy-to-use it is, how straightforward it is and how clean it is. The ability to create various formats with linked data is incredible. Super easy access for all of my team as well. What do you dislike? I would love the opportunity to assign tasks in a more "project management" way and be able to "close out" tasks as they are completed. I would also love to be able to ...