Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Excellent alternative to Microsoft Project

What do you like best? It is easy to use yet powerful enough to track my projects. I can also have others work with it. What do you dislike? I have not figured out how to change the default spreadsheet. Recommendations to others considering the product: It makes project collaboration easy. What problems are you solving with the product? What benefits have you realized? I am tracking the project timeline and percent complete. I can let my customer know where we ...

I love it. Depend on it all the time for a wide array of needs.

What do you like best? It simplifies the project management tool I need. Some project management solutions are so complex that they are hard to use. SmartSheet allows you to do simple, or dig deeper if you need. That versatility helps me meet a wide variety of needs. What do you dislike? Sometimes it is difficult to figure out how to execute something. For example formula's were hard to figure out. I had a coworker help, but it would be nice to have something embedded that ...

Extremely helpful!!!

What do you like best? The shear amount of information that can be stored is amazing. I use Smartsheet to compile data where others can view it. This info will help to make everyone's work much smoother and simpler. Adding documents to spread sheets is so simple and easy to retrieve. What do you dislike? The one thing that I don't like is the way that the rows can be made alphabetical and numerical, but not both. It make things complicated when I scroll down the column and 200A ...

Great product for team and customer collaboration

What do you like best? I love the ability to be able to manage projects, tasks, due dates, assignments, etc. all from one place with internal and external collaborators. What do you dislike? There isn't much to dislike. It's a great tool! What problems are you solving with the product? What benefits have you realized? We manage all of our customer deployments with Smartsheet. We list out tasks and deliverables for both teams (internal and the customer's) in order to keep ...

Great tool for organizing

What do you like best? Smartsheet helps keep my company organized. As a growing company, communication is very important. Smartsheet allows you to assign tasks to people at the company, who then can update the status where everyone can see. Additionally, it has checklist capabilities. It is very user friendly, and similar enough to excel where one doesn't feel completely lost when starting out. What do you dislike? When employees leave the company, it would be nice if there were ...

Smartsheet review - A wonderful program that every company should utilize within their business

What do you like best? The ability to collaborate with others in real time and make changes to the spreadsheet anywhere and at anytime. The recently opened documents tab. It's ease of use on it's mobile platform is a huge plus as well! Also, the helpful training videos and tools through Smartsheet e-Academy. What do you dislike? It's really hard to dislike anything about this program. Sorry, not sorry. Recommendations to others considering the product: If you're looking ...

Smartsheet is the best way to automate workflow

What do you like best? Smartsheet reduces and even eliminates in some cases the need for keeping track of several versions of Excel sheets, for example. There are more functions than Google Sheets or other apps. I used to use the shared version of Excel, which got me into deep trouble because my changes were not reflected in other colleagues's views because of a their sloppy update method. In one case, I lost 10 hours of work because of a crash! So, the bottom line is: DO NOT USE EXCEL, ...

Smartsheet Review from the Pony

What do you like best? I like the automated alerts I can send to specific recipients based on my needs. I can trigger many alerts for different people highlighting different information per recipient. What do you dislike? I do not have a dislike as of yet. I just hope there is more functions added to the conditional formatting. Recommendations to others considering the product: I looked at other project management programs and I came back to Smartsheet because I like the ...

Smartsheet Rocks!!!!!!

What do you like best? Its so easy to use and share with coworkers. I cant think of a better program. What do you dislike? I dont have any dislikes that I can identify at this time. Everything meets my expectations. Recommendations to others considering the product: Smartsheet is a wonderful program and I would recommend it to any agency. I don't know how I would do without it. It has been so helpful for me in my role. This program has literally saved my butt more times ...

Smartsheet is a superb project management tool (I’m a PMP certified professional project manager).

What do you like best? The variety of features is my favorite part. What do you dislike? I wish it were possible to edit data I calendar view. Recommendations to others considering the product: Because it’s very easy to set up, give it a try if you’re curious about it. What problems are you solving with the product? What benefits have you realized? I use Smartsheet to track project tasks, and create calendars.