Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

Project Management Made Easy

What do you like best? Having an organized system of tasks with easy to read formats makes Smartsheet a valuable tool for efficiency. What do you dislike? I wouldn't call it a downside, but the platform offers so many useful tools that it can take time to properly train to use them as a benefit to the company. As I get more involved with Smartsheet, I would be better suited to evaluate any "dislikes". What problems are you solving with the product? What benefits have you ...

Like Google Docs and Excel Combined into one Super Power

What do you like best? I like how you can collapse the rows of data. We track a lot of content and its nice to have all of the information on one sheet, and then hide when it's not pertinent. When I need to find something but can't remember when or where it is, it's nice to Control F key words. What do you dislike? I wish you could edit the report builder content. like adding headers to divide up data. More so, I wish that you could collapse/hide data on the report builder like ...

Amazing!

What do you like best? How easy smart sheet is to navigate and explain to others. What do you dislike? I have yet to run into anything i dislike Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? It helps all of our staff know which jobs are currently being processed and where they are in our line.

Excelen for remote Management/collaboration

What do you like best? Centralized source for group use/access. What do you dislike? Change from Excel is different for non-owners to grasp what they are allowed to do. Once trained this is no longer a weekness but a strength. Recommendations to others considering the product: Do it we waited and wish we hadn't What problems are you solving with the product? What benefits have you realized? Helps maintain a list of tasks/takeaways from meetings set on a periodic ...

Familiar UX for Casual Users (with hidden horsepower)

What do you like best? I can give a new user a 5-min orientation as part of onboarding to a project, and because it feels and looks enough like Excel, they aren't as intimidated by SmartSheets as they might be by equally powerful tools. It can feel simple and light-weight enough that they are comfortable, and with the email follow-up and notification capabilities, it fits into people's existing workflows to share updates. What do you dislike? High flexibility invites misuse. ...

Excellent tool to project manage!

What do you like best? It's very simple to navigate and make edits. I love the various template options. We are able to project manage and assign tasks with ease. What do you dislike? The way items copy and paste is different than in Excel, which I am more accustomed to. I am not able to copy and insert to paste a row, but instead have to first insert the rows before I can paste. This is a function I use frequently when building out tasks within projects. Recommendations to ...

Seamless project management in real time! Great templates available and loving the new dashboard

What do you like best? Simplified excel in real time. Makes the agile process smooth. Can communicate in real time too What do you dislike? Flexibility in the administrator packages but its not a deal breaker Recommendations to others considering the product: Great for project management. User friendly and real time. Notifications to internal and external. What problems are you solving with the product? What benefits have you realized? Getting the team on the ...

Versatile and fast

What do you like best? The ability so spin up a variety of collaboration tools almost instantly. Excellent audit trail of changes also supported. As well as email notification and integration. What do you dislike? The ability to scroll and sort fast like Excel using the keyboard is not possible. The inability to rename attachments is a bit cumbersome as well. Recommendations to others considering the product: Spend sufficient time exploring training as well as sandboxing ...

Smart sheet works great

What do you like best? Ease of use, menus are easy to find easy to manipulate the data What do you dislike? I would like startup to be instant but I'm sure this is impossible What problems are you solving with the product? What benefits have you realized? Project management, budgeting

Very user friendly!

What do you like best? I like the automated alerts and how you can set them up. What do you dislike? I wish there were more ways to customize alerts Recommendations to others considering the product: Do it! What problems are you solving with the product? What benefits have you realized? We are using it to alert us when a site is down.