9.8
Spot Score
Uncover customer insights to maximize your potential.
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Starts from $39/Month, also offers free forever plan
Smartlook has garnered glowing reviews over the past 12 months, showcasing its robust offerings in app tracking, real-time monitoring, and user-friendly analytics. Users appreciate the ease of implementation, recording filters, and valuable insights into customer behavior it provides. The platform's real-time analytics, customizable dashboard, and event tracking ...Read more
Easy to install and configure, providing quick setup and usability for users.
Detailed visitor recordings offer valuable insights into user behavior, aiding in decision-making for improving user experience.
User-friendly interface with intuitive navigation, making it accessible and understandable for users across different roles.
Real-time monitoring capabilities help in immediate issue identification and response, enhancing customer experience.
Lack of advanced features usage by all users may lead to underutilization of certain functionalities.
Some users find the Marketplace options limited, impacting the availability of additional apps and connectors for enhanced functionality.
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Showing 81-90 out of 280
FK
Forest K
10/13/21
"Smart look is the #1 session recording tool"
What do you like best about Smartlook? Smartlook takes only a few lines to integrate, and you'll start seeing session recordings instantly. It is very lightweight on bandwidth and simply captures DOM events, and reconstructs the DOM in the playback viewer. You can easily add filters (for example, filtering out dev boxes / test user accounts) and you can quickly identify if a user encountered an error during their session.
AU
Anonymous User
10/13/21
"Game Changer"
What do you like best about Smartlook? Almost everything :) Recordings are the best! SmartLook makes it easy to understand user decisions and needs.
AU
Anonymous User
10/13/21
"Great platform!"
What do you like best about Smartlook? I like that I can use to gain user experience data. What do you dislike about Smartlook?
AU
Anonymous User
10/13/21
"Great tool. Really helps keep on top on QA and UX Issues"
What do you like best about Smartlook? Its easy for your whole team to use. From Developers to QA to Management. Just click and watch. What do you dislike about Smartlook?
AU
Anonymous User
10/13/21
"A good way to have a sneak peak of your users"
What do you like best about Smartlook? I like that you can see the actual interaction right away after you just shipped the version. What do you dislike about Smartlook?
AU
Anonymous User
10/13/21
"Excellent tool for app development"
What do you like best about Smartlook? I use Smartlook all the time to review how our app is being used, what trends are taking place, e.g how long people are spending on the app, if they are returning to it, whether they are creating profiles right away or just checking it out and quitting right away, etc. I also use it to see whether people are understanding the UX flow and if it is clear to them as to how to go through profile creation and app use. I also review whether there are bugs or ...
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AU
Anonymous User
10/13/21
"It's pretty intuitive and enough to get user insights"
What do you like best about Smartlook? The funnel is to me really the best of Smartlook. What do you dislike about Smartlook?
AU
Anonymous User
10/13/21
"Smartlook"
What do you like best about Smartlook? The dashboards where you can create any custom filter and visualize it! What do you dislike about Smartlook?
GB
Gagik B
10/13/21
"Really Valuable Product"
What do you like best about Smartlook? The dashboard, the iOS SDK performance, the support. What do you dislike about Smartlook?
RF
Rob F
10/13/21
"User friendly but powerful tool for monitoring user engagement on your website"
What do you like best about Smartlook? Smartlook enables you to see how individual users engage on your site. It shows session recordings that you can filter to display specific pages or funnels. It has an easy-to-use interface. You can click on elements on your pages (e.g., a form or a button) to set up an event to record how users engage with it. It has a helpful share functionality, and the support I have received has also been fantastic.
