9.8
Spot Score
Uncover customer insights to maximize your potential.
Add to compare
Starts from $39/Month, also offers free forever plan
Smartlook has garnered glowing reviews over the past 12 months, showcasing its robust offerings in app tracking, real-time monitoring, and user-friendly analytics. Users appreciate the ease of implementation, recording filters, and valuable insights into customer behavior it provides. The platform's real-time analytics, customizable dashboard, and event tracking ...Read more
Easy to install and configure, providing quick setup and usability for users.
Detailed visitor recordings offer valuable insights into user behavior, aiding in decision-making for improving user experience.
User-friendly interface with intuitive navigation, making it accessible and understandable for users across different roles.
Real-time monitoring capabilities help in immediate issue identification and response, enhancing customer experience.
Lack of advanced features usage by all users may lead to underutilization of certain functionalities.
Some users find the Marketplace options limited, impacting the availability of additional apps and connectors for enhanced functionality.
Log in Required to View Reviews
Filter results
Sort by :
Showing 91-100 out of 280
AH
Anass H
10/13/21
"Helped me well to Improve my eCommerce UX"
What do you like best about Smartlook? Accuracy in data and screens dimensions responsivity What do you dislike about Smartlook?
AU
Anonymous User
10/13/21
"Really useful service for tracking a user journey"
What do you like best about Smartlook? I like the videos best but generally the interface is easy to use. What do you dislike about Smartlook?
AU
Anonymous User
10/13/21
"Best software to record user experience"
What do you like best about Smartlook? The best program to keep track of the users of your website. It has allowed us to make improvements based on the use made by users. In addition, the filters and without a doubt the conversion funnel are of great help to know the experience of the users and the difficulties they encounter when making a purchase.
AU
Anonymous User
10/13/21
"I can see every detail from my user access"
What do you like best about Smartlook? To see the user experience and calculate the return rate What do you dislike about Smartlook?
AU
Anonymous User
10/13/21
"Very good platofrm"
What do you like best about Smartlook? Easy to use, to install and to monitor! I strongly recommend it for small projects What do you dislike about Smartlook?
JS
Jonathan S
09/24/21
"Game Changer - as valuable as google analytics - a must have"
What do you like best about Smartlook? recordings of visitors, intuitive event tracking, and funnels What do you dislike about Smartlook?
AU
Anonymous User
08/26/21
"The best tool for mobile app session recording"
What do you like best about Smartlook? Smartlook provides invaluable insights into how users use and navigate our mobile app. In our first few weeks using Smartlook we identified dozens of usability improvements. The funnels feature is super useful to understand how our paying customers interacted with the app, which paths and features they experienced, pre-conversion. The qualitative data generated from Smartlook has proved to be a hugely valuable complement to our quantitiative analytics.
MQ
Marcela Q
08/16/21
"Extremely important tool for decision-making"
What do you like best about Smartlook? Recording interactions, events, funnel, heatmaps. What do you dislike about Smartlook?
AU
Anonymous User
06/29/21
"Perfect app, perfect support"
What do you like best about Smartlook? Before, I used a well-known competitor's application. Smartlook is 100x better than my previous app. It works great, lots of useful functions. On the first day, I found 3 quite significant bugs. Thank you for that powerful tool.
ED
Erik Dario
06/13/21
SmartLook
PROS: For me the best aspect is the heat map. The Heat Map rellly helped me to understand how my costumers interact with my website. CONS: price
