9.8
Spot Score
Uncover customer insights to maximize your potential.
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Starts from $39/Month, also offers free forever plan
Smartlook has garnered glowing reviews over the past 12 months, showcasing its robust offerings in app tracking, real-time monitoring, and user-friendly analytics. Users appreciate the ease of implementation, recording filters, and valuable insights into customer behavior it provides. The platform's real-time analytics, customizable dashboard, and event tracking ...Read more
Easy to install and configure, providing quick setup and usability for users.
Detailed visitor recordings offer valuable insights into user behavior, aiding in decision-making for improving user experience.
User-friendly interface with intuitive navigation, making it accessible and understandable for users across different roles.
Real-time monitoring capabilities help in immediate issue identification and response, enhancing customer experience.
Lack of advanced features usage by all users may lead to underutilization of certain functionalities.
Some users find the Marketplace options limited, impacting the availability of additional apps and connectors for enhanced functionality.
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Showing 61-70 out of 280
PM
Petr M
10/13/21
"Intuitive tool that gets the job done"
What do you like best about Smartlook? It is simple enough, even non-technical colleagues could use it in a few minutes. What do you dislike about Smartlook?
CJ
Chanakya J
10/13/21
"Awesome , Extremely simple and Useful!"
What do you like best about Smartlook? As they say, "A picture is worth a thousand words", smartlook has implemented this in boring analytics world! The good thing is it also takes care of the user's privacy. I regularly go to smartlook to get to know how users interact with our site and do required improvements.
AU
Anonymous User
10/13/21
"Great tool for analyzing application user experience"
What do you like best about Smartlook? Smartlook has helped our development team understand UI/UX issues with our web app. Very easy to use to set up and then view recording sessions. It has helped us fix several unexpected issues with our web pages over the last couple of years.
AU
Anonymous User
10/13/21
"Impressive and incredibly useful tool to understand customer journeys and boost conversions"
What do you like best about Smartlook? The core functionality of viewing a recording (a user's customer journey throughout the web app) works really well. A significant section of the screen focuses on the "video" and has a number of very helpful tools and toggles below it.
EO
Esteban O
10/13/21
"Astropay Experience"
What do you like best about Smartlook? Save video for customers in different providers What do you dislike about Smartlook?
AU
Anonymous User
10/13/21
"Excellent results"
What do you like best about Smartlook? This was an easy campaign setup and deployment with regular reporting and great results. We were able to connect with people we would have missed otherwise.
JL
José Luis G
10/13/21
"Smartlook is very, very cool"
What do you like best about Smartlook? I used the integration SDK in Android, and I loved that it is easy to use, and the interface where we can see the heat maps is unique. It is elementary to use since it is very intuitive because anyone who has not used Smartlook can adapt very fast. After all, it is a very indispensable tool since it cannot help with heat maps, so we can improve the user experience to be able to pay more attention to where users use an app the most. Another thing that I ...
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JC
Jibran C
10/13/21
"A very useful tool for looking into the customers issue on our App on daily bases."
What do you like best about Smartlook? Complete Screen recordings of our customers What do you dislike about Smartlook?
AU
Anonymous User
10/13/21
"The platform is super-intuitive, and provides plenty of insights on the customers` behaviour"
What do you like best about Smartlook? The get the info on customers` journey and optimize the promotions I manage. What do you dislike about Smartlook?
AU
Anonymous User
10/13/21
"easy to use"
What do you like best about Smartlook? the most helpful features are the screen recordings, i like having the ability to consolidate my dataset by number of event that occured during a user session
