Smartling Reviews in June 2026: User Ratings, Pros & Cons

"Our favourite translation to grow our business"

What do you like best about Smartling? The first thing and the most important thing is the trustful relationship we have built with our Smartling Project Manager and our Smartling Customer Success Manager thanks to daily communications, weekly syncs and bi-annual check-in. What I like most about Smartling is basically the flexibility the platform offer: the SLS Team localize most of our content through automated workflows, and our internal team localize some content as well, but when needed ...

"Flexible and promising cloud-based Translation Management System"

What do you like best about Smartling? I've been using Smartling to translate and localize different use cases and content types. Lately, my focus has been Web content, so one of the features I love most is the AEM Connector, which helps streamline all the steps quickly and helps us keep our translated local sites updated. The In-Context preview is very valuable when providing agencies and reviewers with the context of the information they are translating, it also works pretty well with ...

"A smooth experience that makes translating content easy"

What do you like best about Smartling? The way Smartling integrates completely with our web CMS (Contentful) makes translating a fast process. The fact translators know immediately when we change copy on site is especially useful, as we're often switching messaging or information. It's also great that so many languages are available. They've also been incredibly helpful with ad hoc translations, including high-quality legal translation. What do you dislike about Smartling? Onboarding was a ...

"Wonderful Experience in Using Smartling"

What do you like best about Smartling? Easy to use, has your style guide and glossary at hand. On top of that, AI and MT/TM are smart. What do you dislike about Smartling? No, there is no weak points at this point. What problems is Smartling solving and how is that benefiting you? It makes my translation work more efficient and easy.

"Wonderful Experience in Using Smartling"

What do you like best about Smartling? Easy to use, has your style guide and glossary at hand. On top of that, AI and MT/TM are smart. What do you dislike about Smartling? No, there is no weak points at this point. What problems is Smartling solving and how is that benefiting you? It makes my translation work more efficient and easy.

"The best company to work with as a freelance translator"

What do you like best about Smartling? As a freelance translator, Smartling is a dream to work with. The communication, the workflow, the available work and the CAT tool are great. Everything goes smoothly. I can focus on translating and delivering translation. No time is wasted, and there is just no fuss at all. I highly recommend this company! What do you dislike about Smartling? I really enjoy working with this company, so there is not much that I dislike. Still, maybe I would only wish ...

"The best company to work with as a freelance translator"

What do you like best about Smartling? As a freelance translator, Smartling is a dream to work with. The communication, the workflow, the available work and the CAT tool are great. Everything goes smoothly. I can focus on translating and delivering translation. No time is wasted, and there is just no fuss at all. I highly recommend this company! What do you dislike about Smartling? I really enjoy working with this company, so there is not much that I dislike. Still, maybe I would only wish ...

"Smartling,"

What do you like best about Smartling? Smartling supports a broad range of languages, which is great because allows you to have everything centralized in their system rather than splitting the workload. The interface allows you to control everything yourself, which makes the job as a project manager much easier. What do you dislike about Smartling? The interface, besides being very comprehensive is also not very user-friendly, the context information is not displayed clearly all the time so ...

"A decent option for translation content"

What do you like best about Smartling? One major limitation of other vendors is how they manage screenshots or images with text that needs translated. Smartlings setup is easily the best What do you dislike about Smartling? No chat or ticket translation ability. This limits us to only using them for our Help Center content What problems is Smartling solving and how is that benefiting you? Assisting our customer education team with translating help center content

"Helpful translation tool"

What do you like best about Smartling? Translation keys help locate exact strings. What do you dislike about Smartling? The glossary function is a bit hard to work around. What problems is Smartling solving and how is that benefiting you? Good for website/app translation thanks to the tags/keys/context