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Smartling - Translation Management System

Smartling Review: Is It The Right Translation Management System For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPRSOC 2ISO 27001
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Starts from $500

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What is Smartling?

Smartling translation management system (TMS) is a tool that makes it easier for content teams to manage content from start to finish. Whether building websites, apps or even marketing materials, it gives user a real time workflow and collaboration across agency or client so user can get better translations faster. Smartling is a modern translation management system that helps modern translation companies manage complex translation projects.

Pricing

  • Starts from $500

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
ISO 27001
  • SSO & MFA supported

  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

Smartling Software Demo

Smartling was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Smartling

Use cases
Website localization, App localization, Marketing content translation
Team types
Content teams, Localization managers
Company size
Medium Business, Large Enterprises
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose Smartling

  • Real-time workflow and collaboration features

  • Supports complex translation projects

  • Integration across agencies and clients

Is Smartling right for you?

Best for managing complex, collaborative website and app localization projects.

Choose Smartling if

  • You need real-time workflow and collaboration across agencies and clients.
  • Your projects involve complex, multi-stakeholder translation workflows.
  • Your team is medium to large-sized requiring flexible and configurable processes.

Consider alternatives if

  • You are a small team with minimal translation needs or simple projects.
  • You require fixed, transparent pricing upfront rather than quotation-based pricing.

What buyers should know before shortlisting Smartling

Smartling provides a modern approach to translation management, focusing on real-time collaboration and workflow efficiency. Its capabilities are particularly beneficial for teams managing complex projects across multiple content types.

Pros and cons

Smartling pros and cons

  • Smartling pros
  • Real-time workflow and collaboration features

  • Supports complex translation projects

  • Integration across agencies and clients

  • Smartling cons
  • Pricing is quotation based and not publicly transparent

  • May be complex for very small businesses or simple projects

4.3/5 rating
466 verified reviews
From $500

Ready to try it?

Get started with Smartling

Connect with the team for a personalised demo.

See Plans & Pricing

Still comparing?

See how it stacks up

Compare Smartling side-by-side with top Translation Management System alternatives.

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Lingotek
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Smartling reviews and ratings

Buyer sentiment

Overall positive sentiment highlighting effective collaboration and project management, tempered by concerns over pricing transparency and complexity for smaller users.

What buyers like

  • Collaboration features
  • Handling complex projects
  • Integration capabilities

Common complaints

  • Pricing transparency
  • Complexity for small teams

4.3

Very Good

Based on 587 ratings & 466 reviews

Rating Distribution

Excellent

(320)

Very Good

(126)

Good

(14)

Poor

(2)

Poor

(4)

What users are saying

CP

Carlos P

02/12/24

5 out of 5

"Smartling has been a dream to work with. Much like the saying if it isn't broken don't fix it."

What do you like best about Smartling? Once Smartling is set up there is little oversight required. What do you dislike about Smartling? For more ...

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AU

Anonymous User

02/08/24

5 out of 5

"Our favourite cloud-based translation management platform to grow our business"

What do you like best about Smartling? The first thing and the most important thing is the trustful relationship we have built with our Smartling ...

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AU

Anonymous User

01/22/24

4 out of 5

"User-friendly and efficient localization platform"

What do you like best about Smartling? The translation editor is easy to use and convenient, as well as the project dashboard and management options. ...

Read more

AU

Anonymous User

01/02/24

5 out of 5

"Fantastic translations and support"

What do you like best about Smartling? We have been using it for over a year and it is making translations a breeze. Great platform & fantastic ...

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AU

Anonymous User

12/21/23

4.5 out of 5

"Great online CAT Tool, especially for translating web content"

What do you like best about Smartling? I use Smartling on a daily basis to translate our company website into many different languages. It (almost) ...

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SB

Shiloh B

12/21/23

5 out of 5

"Best translation tool out there that saves money and time thanks to the Translation Memory"

What do you like best about Smartling? Translation memory Support for various file formats Directives in HTML and CSV What do you dislike about ...

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Security & Compliance

Smartling security and data handling

Key compliance certifications and security features for IT and security teams evaluating Smartling.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified
ISO 27001✓ Certified
CSA STAR✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

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Help & Contact

Smartling Support Options

Customer ServiceOnline
LocationNew York, New York

Frequently Asked Questions About Smartling

Common questions buyers ask before choosing Smartling.

Smartling is a strong fit if: You need real-time workflow and collaboration across agencies and clients.; Your projects involve complex, multi-stakeholder translation workflows.. Consider alternatives if: You are a small team with minimal translation needs or simple projects.; You require fixed, transparent pricing upfront rather than quotation-based pricing..

Buyers commonly note the following limitations of Smartling: Pricing is quotation based and not publicly transparent; May be complex for very small businesses or simple projects; Limited information on ease of use and onboarding.

Some top alternatives to Smartling includes Text United, Lingotek, Lokalise, Localize and Translized.

Smartling offers Quotation Based, Subscription pricing models

We don't have information regarding integrations of the Smartling as of now.

The starting price of Smartling is $500

Ready to try it?

Get started with Smartling

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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