Smartcat Reviews in May 2025: User Ratings, Pros & Cons

"Reliable software backed up by an amazing support team"

What do you like best about Smartcat? The tool is great and I use it daily in my work. It took me minutes to get started and I quickly got used to working with it, although I still had a few questions I needed answered to be able to make the most out of it. I looked online but eventually contacted the support team, who were really quick to respond and extremely helpful (not to mention patient!). More useful features have been added to SmartCAT since I started using it, making the tool even ...

"Reliable software backed up by an amazing support team"

What do you like best about Smartcat? The tool is great and I use it daily in my work. It took me minutes to get started and I quickly got used to working with it, although I still had a few questions I needed answered to be able to make the most out of it. I looked online but eventually contacted the support team, who were really quick to respond and extremely helpful (not to mention patient!). More useful features have been added to SmartCAT since I started using it, making the tool even ...

"Intuitive, collaborative and free"

What do you like best about Smartcat? When you hear something’s free you usually think basic or limited. Not with Smartcat. It’s surprisingly comprehensive but also very easy to use. I’ve tried many CAT tools and settled on Smartcat because it’s ready to go, very intuitive and has everything most translators need. I also love that I can easily collaborate with other translators within the platform. What do you dislike about Smartcat? It’s a shame I cannot access Smartcat on my phone to ...

"2 Months with No Response From Support. Steer Clear!"

What do you like best? It was a great plugin for a year. Now, the support doesn't respond after 2 months. Unacceptable What do you dislike? It is broken, and they didn't fix it or communicate. Recommendations to others considering the product: Be ready to fix their products on your own. Their support is unresponsive. What problems are you solving with the product? What benefits have you realized? We're trying to solve client problems as an agency. Smartcat made this difficult.

"2 Months with No Response From Support. Steer Clear!"

What do you like best about Smartcat? It was a great plugin for a year. Now, the support doesn't respond after 2 months. Unacceptable What do you dislike about Smartcat? It is broken, and they didn't fix it or communicate. Recommendations to others considering Smartcat: Be ready to fix their products on your own. Their support is unresponsive. What problems is Smartcat solving and how is that benefiting you? We're trying to solve client problems as an agency. Smartcat made this difficult.

"Clean and smooth user experience"

What do you like best about Smartcat? The extremely clean layout. Inviting and easy. What do you dislike about Smartcat? MT suggestions are often wrong or off base. What problems is Smartcat solving and how is that benefiting you? Increased speed.

"Clean and smooth user experience"

What do you like best? The extremely clean layout. Inviting and easy. What do you dislike? MT suggestions are often wrong or off base. What problems are you solving with the product? What benefits have you realized? Increased speed.

"Clean and smooth user experience"

What do you like best? The extremely clean layout. Inviting and easy. What do you dislike? MT suggestions are often wrong or off base. What problems are you solving with the product? What benefits have you realized? Increased speed.

"Translation memory "

What do you like best? It is relatively easy to navigate and utilize. The software is very clear and simple to track with through the course of my work on a text. What do you dislike? I have had some issues around with the "word-wrap" of Tibetan texts that I work with. Typically this is resolved through adjusting the widow of my browser, but there has been at least one time where there is some deeper issue and we cannot resolve the problem with the source text and several lines were ...

"Easy and efficient"

What do you like best? It is easy to use. Efficiently sending payments to my students and getting connected with new clients. What do you dislike? At this time I’ve been thrilled with smartcat What problems are you solving with the product? What benefits have you realized? I use it to find clients in my area