Smallpdf Reviews in September 2026: User Ratings, Pros & Cons

Quickly Resolved!

I thought I had made a blunder and cancelled my annual subscription but I was simply using the wrong email account. Shannen was very quick to point out the problem and responded almost instantly to my several emails. Great job!

I By mistakenly clicked for yearly…

I By mistakenly clicked for yearly subscription. but the team helped me and refunded my money back.Thats really great and Thankyou guys

Excellent customer service

Excellent customer service. The tools are user friendly and easy to download. Wide array of options for the type file format you want.

It just got little issue and the great…

It just got little issue and the great team solve in very less time and i never had this type of experience with customer service in my life. I really appreciate you guys thanks so much

Positive Experience with the support team

I have been using SmallPDF for 3 years now and I recently had the opportunity to interact with the Support Team, and I must say that my experience was exceptionally positive. The support team, was quick to respond and efficiently addressed my request and the process was handled promptly. The team's professionalism and commitment to customer satisfaction were evident throughout.

Easy to use tool, nice support

Great tool, nice and very quick customer support. Maybe, I would have kept my pro account if I needed to use it more. I used it only once, though it saved me a lot of time then.

Excellent customer service

Excellent customer service. I am very impressed on how fast they reply.

good good good

Date of experience: January 17, 2024

A very good platform with a free trial

A very good platform with a free trial. Saved me in time!

Great company

Great company! Really useful. And the customer support was spot on. Really well handled. They for sure seek the best for the customer!