Smallpdf Reviews in May 2025: User Ratings, Pros & Cons

Thank you Shannon

Thank you Shannon. Great service

Exceptional Customer Support

Smallpdf's customer support team has truly exceeded my expectations. I signed up for their services a week before Christmas, and unfortunately, my trial expired on Christmas day. Despite the policy in place, the support team went out of their way to assist me in refunding my subscription. Their responsiveness and willingness to help, even on a holiday, were commendable. I am grateful for their understanding and prompt action. It's refreshing to experience such dedication to customer ...

Very good

Very good, because i got answer dorectly whitout problem

Incredible support

I had an issue with my account today and Cha from the small pdf support team gave quick replies and amazing support.

"My honest review for smallpdf"

What do you like best about Smallpdf? I like that it is accessible by anyone. It made my projects easy by converting it to pdf. I also commend smallpdf for having such a good website or page. I use this almost everytime with my projects. What do you dislike about Smallpdf? What I dislike about this is that it is not that good quality pdf since Im just on free usage. I also dont know how to reach their customer support which I want if i have a complain for what. What problems is Smallpdf ...

Awesome services since 2019!

Date of experience: December 22, 2023

I got a quick response and a refund request out in for me.

I used the pro version for 1 week, got charged but Michelle put in a refund request for me in next to no time. It’s so glad to see company that cares about its customers and this is why i’ll always be happy to be a constant user.

I used the free version and forgot to cancel.

I used the free version, but forget to cancel the paid version. They charged me €90, but I cannot afford this because of my financial status. Michell was very quick to help me. Michell understood my situation and made sure I got the payment back on my bank account. Thank you Michell!

Subscription issue

I had a problem with my subscription and a kind lady named Michelle help me through only two quick emails. The response time was also less than an hour both times. Thank you so much!

I used I used the free trial and then cancelled. But for some reason the cancellation did not appear and they charged me. However Me. Shennan from the support team was really quick and effective.

I used the free trial and then cancelled. But for some reason the cancellation did not appear and they charged me. However Me. Shennan from the support team was really quick and effective. He replied to my request in less than 30 min and requested refund for me thank you very much for your support.