Sitecore Experience Platform Reviews in June 2026: User Ratings, Pros & Cons

Lord of the Sites: The Fellowship of the Core

What do you like best? The Flexibility of Sitecore to customize to meet the needs of our clients business requirements. What do you dislike? As an experienced developer, the rush to market of features that are incomplete or not well thought out. Recommendations to others considering the product: Hire a trusted and experienced Sitecore Partner. What problems are you solving with the product? What benefits have you realized? Personalization, Email Campaigns, Automation

The power of metadata

What do you like best? Sitecore is metadata heavy. It is great because you can reuse content across an enterprise in using different pieces of the the metadata of an item. I like that content can be housed in one central location but linked to various pages in an enterprise. It makes it easy to reuse images and content. I am so glad that Sitecore has added SXA to the platform. It will be a great asset for content editors. I am looking forward to exploring the new features of Sitecore 9. ...

Sitecore helps us communicate effectively with our members

What do you like best? It's important for our organization to be able to communicate information quickly and efficiently to our more than 220 children's hospitals across the country. Sitecore allows us to easily create content and manage our message across multiple business units within our organization. What do you dislike? Sitecore users who are not frequent users often struggle to remember how to manage content within the platform. What problems are you solving with the product? ...

A True Digital Transformation Platform

What do you like best? Sitecore 9 is a truly scaleable marketing platform. After working with a partner to build out your website components, you'll have everything you need to build your own websites with personalized experiences that lead to happier and loyal customers What do you dislike? On boarding and training to new and existing customers isn't that great. What problems are you solving with the product? What benefits have you realized? In it's current state, we advertise ...

Once I know the platform it is easy to use.

What do you like best? The flexibility in page layouts compared to other platforms I have used What do you dislike? The perceived instability and old technology backing the solution What problems are you solving with the product? What benefits have you realized? Usually engagement problems for clients

Sitecore Developer

What do you like best? The Experience Editor. The ability to create components and the re-ability of those components among our 10 websites What do you dislike? Not having Horizin fully ready until 9.3 What problems are you solving with the product? What benefits have you realized? The ability to have marketers and content editors use the system.

Good platform for mid to larger companies

What do you like best? I like the experience editor view which makes it for content editors. What do you dislike? There are too many basic features that should have been implemented years ago that are not done. For example, there should be a prescribed way of doing 404 errors that works correctly. It bugs me that these kind of things are not just done. What problems are you solving with the product? What benefits have you realized? The main thing Sitecore helps is with large ...

Interface is great and inutuitive

What do you like best? Intuitive and easy to use. I like the ability to easily train staff. What do you dislike? The amount of times to publish a page is too much. What problems are you solving with the product? What benefits have you realized? Functionality is dependent on our agency which is limiting. We can easily author content.

Sitecore is a great CMS, but hard to integrate with other systems.

What do you like best? I like how user-friendly it is, especially for a novice content editor. What do you dislike? It's hard to customize components, based on creative concepts/design asks. What problems are you solving with the product? What benefits have you realized? It has made building landing pages easier.

Global Digital Project Manager

What do you like best? WYSIWYG interface. Intuitive experience as a content author. Highly customizable tool. What do you dislike? Experience Editor tends to be slow. The highly customizable aspect also makes it more complicated than other CMS systems. High cost of all the "add-ons" that could make Sitecore more powerful for our organization. What problems are you solving with the product? What benefits have you realized? We built a large system to create websites for each of ...