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8.7

Spot Score

Sitecore Experience Platform - Content Management Software

Sitecore Experience Platform Reviews in May 2025: User Ratings, Pros & Cons

Transforming industries with immersive user experiences.

4

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Sitecore Experience Platform Reviews & Ratings

4

Very Good

Based on 709 ratings & 249 reviews

Rating Distribution

Excellent

(104)

Very Good

(115)

Good

(26)

Poor

(2)

Terible

(2)

Expert's Review

Sitecore Experience Platform (XP) stands out as a versatile and powerful tool for businesses seeking a comprehensive digital experience solution. Users appreciate its user-friendly interface, seamless integration capabilities with various platforms, and robust content management features. The platform offers multi-language support, user behavior management, and ...Read more

Sitecore Experience Platform pros and cons

  • Easy to use interface, component-based design that simplifies content management.

  • Powerful workflow and personalization features for creating custom user experiences.

  • Flexibility and extensibility for customizing and meeting various business requirements.

  • Multi-language capabilities for global content management and personalization.

  • Steep learning curve and need for dedicated resources to maximize platform capabilities.

  • Occasional system glitches and performance issues, especially with certain features.

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Showing 71-80 out of 249

UI

User in Financial Services

11/06/19

4 out of 5

End to end experience

What do you like best? It's so easy to use when managing and submitting content What do you dislike? The interface needs to be more needs aware What problems are you solving with the product? What benefits have you realized? Finding prospects and leading them down the appropriate funnels

UI

User in Non-Profit Organization Management

11/06/19

4 out of 5

My thoughts on Sitecore

What do you like best? Our organization has been using SItecore for the last 7 years and we have upgraded twice and are now going to move up to 9.2. This is the most exciting upgrade for the marketing team because of the ease of the digital personalization. There is a learning curve for content authors but once they are in the system for a few times, it becomes much easier. What do you dislike? The Sitecore system is somewhat complex for Personalization... with the profiles, pattern ...

Read more

CI

Consultant in Higher Education

11/06/19

4 out of 5

Sitecorian guy

What do you like best? -Item buckets -Standard Values -Raw values What do you dislike? Slow Sitecore Expirience Editor User controls have some bugs What problems are you solving with the product? What benefits have you realized? Many client features implemented; Really great mechanism inside

AI

Agency in Marketing and Advertising

11/06/19

4 out of 5

Sitecore From An An Account Perspective

What do you like best? The fact that it is constantly evolving and continuously becoming easier to use over time makes the platform one that is engaging for clients of mine. What do you dislike? Support is sometimes difficult to get ahold of, and it would be great to have additional non-technical resources available to the account management side of the house. What problems are you solving with the product? What benefits have you realized? Several clients are creating ...

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JH

John H

11/06/19

4 out of 5

Once I know the platform it is easy to use.

What do you like best? The flexibility in page layouts compared to other platforms I have used What do you dislike? The perceived instability and old technology backing the solution What problems are you solving with the product? What benefits have you realized? Usually engagement problems for clients

BM

Ben M

11/06/19

4 out of 5

Sitecore helps us communicate effectively with our members

What do you like best? It's important for our organization to be able to communicate information quickly and efficiently to our more than 220 children's hospitals across the country. Sitecore allows us to easily create content and manage our message across multiple business units within our organization. What do you dislike? Sitecore users who are not frequent users often struggle to remember how to manage content within the platform. What problems are you solving with the product? ...

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AI

Administrator in Non-Profit Organization Management

11/06/19

4 out of 5

A True Digital Transformation Platform

What do you like best? Sitecore 9 is a truly scaleable marketing platform. After working with a partner to build out your website components, you'll have everything you need to build your own websites with personalized experiences that lead to happier and loyal customers What do you dislike? On boarding and training to new and existing customers isn't that great. What problems are you solving with the product? What benefits have you realized? In it's current state, we advertise ...

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CI

Consultant in Information Technology and Services

11/06/19

3.5 out of 5

Good platform for mid to larger companies

What do you like best? I like the experience editor view which makes it for content editors. What do you dislike? There are too many basic features that should have been implemented years ago that are not done. For example, there should be a prescribed way of doing 404 errors that works correctly. It bugs me that these kind of things are not just done. What problems are you solving with the product? What benefits have you realized? The main thing Sitecore helps is with large ...

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AI

Administrator in Legal Services

11/06/19

3.5 out of 5

Interface is great and inutuitive

What do you like best? Intuitive and easy to use. I like the ability to easily train staff. What do you dislike? The amount of times to publish a page is too much. What problems are you solving with the product? What benefits have you realized? Functionality is dependent on our agency which is limiting. We can easily author content.

UI

User in Education Management

11/06/19

3.5 out of 5

Sitecore is a great CMS, but hard to integrate with other systems.

What do you like best? I like how user-friendly it is, especially for a novice content editor. What do you dislike? It's hard to customize components, based on creative concepts/design asks. What problems are you solving with the product? What benefits have you realized? It has made building landing pages easier.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].