Sitecore Experience Platform Reviews in June 2026: User Ratings, Pros & Cons

Able to get customized site quickly

What do you like best? Faster development time and easy to use and upgrade. What do you dislike? Environment get complex to use specifically with upgrades What problems are you solving with the product? What benefits have you realized? Multiple personalized sites for users across the globe.

Sitecore from an Agency Perspective

What do you like best? I like that the platform is custom and flexible. I think the hierarchy and content tree is very beneficial, I like being able to edit content in both views. What do you dislike? I do not appreciate the fact that components seem very buggy. What problems are you solving with the product? What benefits have you realized? Content Entry across multiple departments. Personalization, Xdb, EXM.

Using Sitecore for internal knowledge bases

What do you like best? We love being able to customize what we need, but Sitecore has excellent out of the box capabilities that we have been able to work with as well. What do you dislike? There have been a few glitches lately with publishing but we are working internally to ensure that we've got everything set up correctly before moving forward with discussions with the vendor. What problems are you solving with the product? What benefits have you realized? We love the fact ...

Sitecore is flexible, robust and sometimes too complex.

What do you like best? The Experience Editor is easy to use and modify for the content authors. Sitecore provides a lot of flexibililty and customization. But with that it can make implementation harder because the options are unlimited. Workflow should be easier to implement. What do you dislike? The publishing process takes a lot of resources and troubleshooting can be difficult. I would be nice if non-developers can put in support tickets as well with out certification. What ...

Easy to Use

What do you like best? The platform is easy to navigate and search works well. What do you dislike? We are on an older version which is unfortunate. I wish we had the capability to make photo galleries and incorporate social aspects with the version we have until we can upgrade. What problems are you solving with the product? What benefits have you realized? We are on an older version and are hoping to upgrade in the near future. We have realized that our intranet is easy to ...

Sitecore Experience Platform - real user

What do you like best? Cutting edge technology that is allowing us to achieve more advance marketing goals What do you dislike? Somewhat steep learning curve from both a developer and content author perspective What problems are you solving with the product? What benefits have you realized? Bringing us closer to being a mature digital marketing organziation

Great Tool with a lot of cool tech

What do you like best? I like that Sitecore has flexibility and offers a lot of fun tools that are innovate and forward thinking What do you dislike? The Experience Editor can be very slow at times. What problems are you solving with the product? What benefits have you realized? Allowing content creators to push content to multiple websites at the same time.

CMS experience

What do you like best? managing contents is easy to use clear layout What do you dislike? the system often is slow (i'm based in Cambridge UK) or show errors during after editing to save. What problems are you solving with the product? What benefits have you realized? usually we go to our in house IT, they work with Sitecore developer team

Effective and Flexible CRM

What do you like best? It offers the flexibility and content management we need along with the integrated email and marketing campaign solutions What do you dislike? During our 9.1 upgrade, there were significant delays with data migration from Mongo to SQL What problems are you solving with the product? What benefits have you realized? The EXM solution will simplify and streamline our email and marketing strategy and analytics

Love the framework but it's a bit complex

What do you like best? The architecture from version 9 is really nice. I like the technology stack. Also the framework is great and it has a great support for localization. What do you dislike? The complexity to get on board and build a site. It should be easier. Recommendations to others considering the product: Really great platform but takes time to get used to. What problems are you solving with the product? What benefits have you realized? Localization related problems.