Sitecore Experience Platform Reviews in June 2026: User Ratings, Pros & Cons

I love using Sitecore as a platform to solve my customer's problems

What do you like best? I love how the platform is open and allows developers to extend the system to meet customer needs What do you dislike? The downsides of Sitecore is the level of official documentation concerning new functionality. What problems are you solving with the product? What benefits have you realized? Allow the customer to integrate backend systems into the platform without comprising customer experience.

Sitecore Experience Platform is the best CMS that I've worked with.

What do you like best? I like that it is so intuitive for content people but allows developers to customize everything. What do you dislike? The documentation in Sitecore is sometimes lacking. What problems are you solving with the product? What benefits have you realized? Ease of use with Experience Editor

Flexible product, but complicated

What do you like best? It has a lot of capabilities if you buy everything. Email marketing. Personalization. AI, etc. Very broad abilities. Can work across many various sites as well with sharing assets. What do you dislike? It can get complicated &/or expensive pretty quickly. What problems are you solving with the product? What benefits have you realized? Benefits: Able to personalize. Problem solved: Able to throw up new microsites fairly quickly.

One of the better CMS out there, but need more maturity in Omni Channel capabilities

What do you like best? Once setup, pretty seamless for content authors, personalization and analytics. What do you dislike? The amount of complexity added to build Sitecore sites sometimes may not justify the efforts. Limited to websites built on Sitecore, missing maturity in headless capabilities to be able to integrate with non sitecore sites and other channels What problems are you solving with the product? What benefits have you realized? content authoring and some ...

Quickly personalize experien

What do you like best? Allows us to display content based on on store location. We often have different amenities offered so it makes for a better guest experience if we can share more relevant information. What do you dislike? There are often too many different steps needed to make one small change. What problems are you solving with the product? What benefits have you realized? Makes us more efficient

Best CMS tool

What do you like best? This is best tool for Marketers and companies to build best websites What do you dislike? Document is not upto date and upgrading to latest version is not easy What problems are you solving with the product? What benefits have you realized? Better user experience

Solid marketing platform with product functionality issues

What do you like best? Experience editor makes it really easy to change content and personalize experiences. What do you dislike? The product doesn't work at a fundamental level sometimes. What problems are you solving with the product? What benefits have you realized? Content personalization, digital experiences and content design

A great product to grow into

What do you like best? Lots of capabilities as we grow and evolve What do you dislike? steep learning curve to be able to leverage the capabilities What problems are you solving with the product? What benefits have you realized? consolidation of 12 websites on all different platforms into one that allows us to leverage a single asset library

Elevated OOTB

What do you like best? Sitecore allows our company to keep up with demand without requiring our developers to constantly customize. What do you dislike? I'm a new user, so far - no issues. It does require an expert to set up. If we were to rely on training our internal dev team, I would not feel comfortable that we did it the best way we could. Recommendations to others considering the product: Keep going on the forms. What problems are you solving with the product? What ...

I put the site in core

What do you like best? the accessibility, efficiency and reliability What do you dislike? Sitey isn't viral yet. Twitter @herecomessitey What problems are you solving with the product? What benefits have you realized? We're making changes and large updates easier through the token dictionary. Very useful for consistency and saves a bunch of time!