Sitecore Experience Platform Reviews in June 2026: User Ratings, Pros & Cons

Integrations

What do you like best? Variety of integration options with other tools and software. What do you dislike? Upgrading to newer versions of sitecore seems to be very difficult. What problems are you solving with the product? What benefits have you realized? Difficult content management and governance, streamlining multiple home-grown systems into one consistent platform.

Powerful, but slow for developers and editors.

What do you like best? Powerful features, good editing experience, easy to use. What do you dislike? Slow for developers and authors, complicated deployment with version 9. What problems are you solving with the product? What benefits have you realized? The biggest issue is performance during development. We found authors have issues with the system speed even on powerful servers. Additionally, search while permissions are active on items does not work well.

Secure but complex

What do you like best? I like the confidence in the platform and the peace of mind it provides, particularly from a risk perspective. What do you dislike? I find that without regular development support it is difficult to create interesting and engaging webpages on par with something I'd see on less rigid cms platforms. Users often express disappointment at how inflexible the platform is in helping them achieve what they're looking to achieve. What problems are you solving with the ...

Potential but struggling to reap the benefits

What do you like best? Sitecore Experience Platform is extremely powerful but I feel like we have only touched the surface on its capabilities.Our company is hoping to utilize personalization. We have been with Sitecore for 4 years and have yet to personalize any content. What do you dislike? Upgrades have been painful for us. We completed an upgrade from 8.2 to 9.0 earlier this year. The project took about 9 months to complete. Also dislike the heavy reliance on IT for template ...

Ease of use for authors

What do you like best? Sitecore is an easy platform to use to edit, surface and design content for your users and customers. What do you dislike? Learning how to create successful personalized campaigns is a challenge. What problems are you solving with the product? What benefits have you realized? Distributed authorship model being rolled out across the company.

Many possibilities

What do you like best? Ease of use, many components and marketing features What do you dislike? To many choices. Not all sitecore modules are best of breed What problems are you solving with the product? What benefits have you realized? Self-service

Great for a developer

What do you like best? Flexibility - like how easy it is to extend functionality What do you dislike? documentation - although it looks much better for newer 9.x versions. What problems are you solving with the product? What benefits have you realized? Good content editing experience. Role based personalization of content.

Lots of features, but customization and integration are challenging.

What do you like best? Features, ie analytics, personalization, EXM What do you dislike? Difficulty of customization, documentation is not fantastic. What problems are you solving with the product? What benefits have you realized? Reaching and understanding customers. Faster site development.

Intranet experience

What do you like best? Sitecore is easy to use for content management, images, file attachments, and displaying different components. The Experience Editor is helpful to visualize the look and feel. What do you dislike? Sometimes there is slowness when using the Content Editor. Occasionally there are error messages that can be difficult to get past. What problems are you solving with the product? What benefits have you realized? The intranet has been well received.

The best .NET CMS

What do you like best? Ease of use. I am able to focus on development and content authors and marketers are able to get their work done without any involvement from the development team. What do you dislike? The upgrade process is a big pain point. Upgrades are not as easy as it should be. Recommendations to others considering the product: Invest in developers in-house that stay long term What problems are you solving with the product? What benefits have you realized? ...