Sitecore Experience Platform Reviews in June 2026: User Ratings, Pros & Cons

Versatile and customisable platform for pros

What do you like best? One of the best developed CMS platforms in my experience. What do you dislike? It can be really overwhelming for inexperienced users to customise it for their needs. Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? Our team used it for one of the semi-government sites. It took quite a while to make things work, but when it was done properly, the system proved to be ...

My take on Sitecore

What do you like best? Sitecore makes my life easy for working on a responsive web application. Easy to learn and adapt. What do you dislike? Must be familiar with .Net tech stacks, slowness, complicated components and hierarchical setup. What problems are you solving with the product? What benefits have you realized? Migrating and ASP webforms to MVC. Used sitecore to boost code development and work on different modules

A Sitecore Solutions Architect

What do you like best? Good UI Easy for customization Excellent Analytics/Tracking What do you dislike? Hard to setup/deploy License Cost is a bit high Recommendations to others considering the product: Improve Setup/Deploy Wizards Add more documentation and online course for Sitecore Experience Platform What problems are you solving with the product? What benefits have you realized? Digital Transformation. I have utilized Content Management, Analytics, ...

Powerful and learning curve easy to adapt to

What do you like best? What I liked is the tools that the platform provides. My experience with training and hands on did let me know first hand the capabilities that sitecore provides to help in development, management and customisa What do you dislike? Challenges when upgrading versions. It’s not easy Recommendations to others considering the product: Budget and requirements What problems are you solving with the product? What benefits have you realized? Adding new ...

Overly complicated

What do you like best? A focus on content instead of commerce (which is what most other platforms focus on these days). The tool is robust and you can do a lot with it. What do you dislike? I find the platform to be overly complicated, and requires more technical knowledge from the business users than should be necessary. As I said, you can do a lot with it, but it requires a huge amount of investment and development to make it possible. Not very "out of the box" What problems are ...

Easy to learn

What do you like best? Easy to learn and develop. Coming from a strong .NET background I did not have a steep learning curve. What do you dislike? Help is hard to find. Sitecore should publish a recommendation for good blogs from the community. Need good documentation on Paths of development. What problems are you solving with the product? What benefits have you realized? I worked on an upgrade project which was very challenging. Working on site development is easy. Exp ...

marketing automation professional

What do you like best? I like the ability to create personalized content for website visitors and customer profiles What do you dislike? EXM. EXM. EXM! We're on 8.2 and honestly it should not even be included What problems are you solving with the product? What benefits have you realized? Actually I find that using EXM creates more problems than it solves. We have issues uploading and indexing lists every day

It's very powerful, and very complicated

What do you like best? Sitecore can just about do anything you want it to do. There's a great deal of capabilities, APIs, and ways of linking in additional capabilities and platforms. It's powerful, can be quick, customizable, and can have personalization options. What do you dislike? You absolutely can't implement this yourself. You'll need a partner. It's also got an extremely steep learning curve - it does not look, feel, or function like any other CMS you're familiar with. ...

just starting out - production system not yet rolled out

What do you like best? seems to be a very robust system and has many features What do you dislike? difficult learning curve for development What problems are you solving with the product? What benefits have you realized? will be implementing on our main site at the university

Journey with Sitecore

What do you like best? Marketing Platform and Cortex. Content Management is always my favorite What do you dislike? Learning Curve is huge. Need to invest in Personnel. Setting up Xconnect is a pain. What problems are you solving with the product? What benefits have you realized? Present the Insurance policy information to the customers digitally and the most benefit is the brand awareness