Sitecore Experience Platform Reviews in May 2025: User Ratings, Pros & Cons

I'm a huge fan... but it's not quite perfect

What do you like best? I love how the platform enables marketers to do what they do best... What do you dislike? I wish the learning curve wasn't quite so steep - as a technical resource, I remember being completely overwhelmed when I was new to the community. Recommendations to others considering the product: It's a wonderful platform, heading in the right direction... but have realistic expectations. Hiring technical resources for Sitecore is going to be expensive, and you'll ...

Big or small, Sitecore works!

What do you like best? The ability for Sitecore to manage multiple sites with clear delineations between development and operations makes my job in digital strategy that much easier, allowing friendlier more efficient conversations about content and maintenance. What do you dislike? In my experience, even within the experience platform, it is easy to "silo" and only use some functions rarely, leading to knowledge inequality in the different aspects of the platform. If I could offer a ...

Sitecore Experience Platform Enhanced Our Experience

What do you like best? Component library that allows editors to create responsive and goal oriented pages. While creating variants of components can sometimes be difficult, they really allow the content authors to be their own developers, strategically place calls to action based on specific campaigns at the breakpoints we know users are using most often. What do you dislike? Sitecore does have its fair share of issues. Creating components can be difficult and without regular updates, ...

Global controls that enable local independence

What do you like best? Sitecore has allowed us to build out an architecture of over 1000 local hospital websites while maintaining centralized branding and design controls. Without the platform, we would struggle to create this level of localization and custom identity. We have built a significant foundation that future Sitecore modules can be added onto. What do you dislike? No dislikes: the platform is performing exactly as expected. What problems are you solving with the ...

Integration Intelligence

What do you like best? Very solid CMS, with a tight integration with many non-Sitecore service platforms What do you dislike? Challenged navigation at times, where the GUI front-end could be enhanced. What problems are you solving with the product? What benefits have you realized? Slight challenges with integration with SalesForce, however support was exceptional

Sitecore Review

What do you like best? Fairly simple, fill in the blank website site What do you dislike? sometimes things don't come out looking like they should What problems are you solving with the product? What benefits have you realized? Accomplish tasks fast

A Digital Marketing Manager Perspective

What do you like best? I like the potential of the marketing application functionality of Sitecore 9.0: Marketing Automation, Sitecore Forms, and Sitecore Analytics. What do you dislike? The theory of the marketing application is great, but my company has had issues developing the apps so they work the way they are supposed to work. Recommendations to others considering the product: Make sure you have a strong focus on seeing projects through to the end; make sure the digital ...

I develop / evolve / integrate Sitecore projects for my company's clients

What do you like best? Sitecore is a very customizable and extensible platform with a very dynamic community. It is also constantly innovating and improving itself. What do you dislike? Sitecore is a very complex product, so it might not be necessary for everyone. There are some very interesting features in Sitecore, but they do come with a cost of resource usage, performance, or maintenance. What is painful is usually not the technology itself, but all the governance and teaching ...

A solid platform for any website

What do you like best? Our developers and content team can work together to define and implement pages and components that will be used on the site. The developers set up the content in a way that allows the content team to spin up new pages and content without having to rely on developers or deployments. What do you dislike? We haven't run into any issues that can't be resolved by our developers. What problems are you solving with the product? What benefits have you realized? ...

My review

What do you like best? I like the power that it gives to marketing without developer intervention. What do you dislike? I dislike the complexity, especially around the deployments. What problems are you solving with the product? What benefits have you realized? Personalization and giving users the content they are looking for.