Sitecore Experience Platform Reviews in June 2026: User Ratings, Pros & Cons

Solid Platform built to scale with latest iterations with v9.x

What do you like best? Taking large steps into digital marketing across channels, growing opportunities into marketing automation. Hoping to see deeper integrations and connectors in this space. What do you dislike? Nothing, love the ease of use of the platform What problems are you solving with the product? What benefits have you realized? All problems brought to us by our clients.

Very effective if you put in the time to use the platform to its best abilities

What do you like best? Nearly everything is customizable if you make it to be that way What do you dislike? Community support isnt the best when compared to other large companies (i.e., salesforce) Recommendations to others considering the product: be prepared to put in a lot of time to get sitecore ready to be used to its greatest potential for your organization - its definitely worth it What problems are you solving with the product? What benefits have you realized? ...

Scalability with a few minor improvements

What do you like best? The experience platform has an easy-to-use interface and allows for efficient scalability. What do you dislike? I dislike the inability to view the modules and have an idea of what they look like, i.e. a module library that is more visual. Also, I would like actions to not be so permanent, i.e. unpublishing a version but not removing it. What problems are you solving with the product? What benefits have you realized? We are solving the problem of ...

Sitecore XP

What do you like best? The flexibility for implementation. Coding is really easy when you know how to do it. Product documentation is really good and finding solutions to questions is easy though Sitecore portal. What do you dislike? The platform is slow and it uses a lot of resources. Final users always complain how slow the platform is. They also say that most of the time they had a hard time finding solutions for their different problems within the tool and ask for customized ...

Ease of Use

What do you like best? I like that it is easy to manage the hundreds of content authors we have on the platform. What do you dislike? With the amount of content we have, the speed things take to load. What problems are you solving with the product? What benefits have you realized? Keeping a consistent look across the board with all of our difference sites.

Sitecore - so easy!

What do you like best? The workflow that allows for a distributed content publishing model. What do you dislike? That only certified sitecore professionals can access downloads What problems are you solving with the product? What benefits have you realized? Customer personalization, and distributed publishing of web content.

Powerful & Flexible

What do you like best? Sitecore really lets you customize the underlying code to a degree that makes it a product for any situation. Having a little bit of knowledge of the pipelines goes a long way as we just successfully fully integrated with our own inhouse custom code. Being a shop that runs Sitefinity as well that is a huge win for us. What do you dislike? Upgrade process seemed difficult with the documentation available at the time. Now with the new docs website a lot of those ...

Excellent experience if you put the time in too learn

What do you like best? Enjoy the breadth of editing and content capabilities to deliver exceptional customer experiences. What do you dislike? Implementation is critical, and will vary widely depending on the development team and their experience. Despite being proprietary it is open ended and it's up to you what's in the box. Recommendations to others considering the product: Make sure to have dedicated resources to support implementation, because sitecore is a unique beast and ...

powerful platform

What do you like best? so flexible, very powerful and extendable, users can catch on quickly What do you dislike? can be difficult to get started (partners really help, but hard to get started on your own, I think) I'm not a fan of the sitecore 9 installation methods lot to install just to make it work What problems are you solving with the product? What benefits have you realized? we use it for our internet sites and have found it very valuable to manage content. could ...

Intuitive and a pleasure to use

What do you like best? What I like most about Sitecore is the ease of integration possibilities What do you dislike? We do find Sitecore to be a bit cost prohibative. What problems are you solving with the product? What benefits have you realized? We are seeing a dramatic uptick in omni channel utilization which is driving better customer experiences