Sitecore Experience Platform Reviews in June 2026: User Ratings, Pros & Cons

Sitecore for Personalization

What do you like best? Sitecore has incredible scalability to offer its clients. What do you dislike? There is no reliable way to offer content authors to redirect URLs. What problems are you solving with the product? What benefits have you realized? Marketing uses Sitecore to publish content to its many online properties.

Great platform

What do you like best? The ease of central management and the ability to allow users to add content. What do you dislike? I can't find anything that I dislike at the moment. What problems are you solving with the product? What benefits have you realized? The ability to scale out.

Extremely powerful platform, development is challenging when not already a sitecore dev

What do you like best? JSS, content editing experience, the dev docker community What do you dislike? Quirks in the platform/development that requires Sitecore experience to know how to deal with, not always intuitive. The complexity of the platform can be a huge barrier to entry. What problems are you solving with the product? What benefits have you realized? Building capabilities for our marketing department. Enabling personalization.

Personalization done easy

What do you like best? You have some tools that is easy to dive into, play around with and start using right away. What do you dislike? The amount of options you have can be overwhelming when starting out. What problems are you solving with the product? What benefits have you realized? Trying to target people in the vicinity of the municipality with reasons to move.

cool new tech, somewhat frustrating older tech

What do you like best? jss and experience editor and overall features of javascript services and graphql What do you dislike? content tree and multiple ways of doing the same thing Recommendations to others considering the product: use it as an api and avoid mvc What problems are you solving with the product? What benefits have you realized? advanced authoring experience for clients

Sitecore and the art of the possible

What do you like best? Sitecore has the ability so scale for large enterprises. The features and capabilities that the platform has to offer are fantastic. As an organisation we are excited to start rolling out personalisation now that we have a newly built website on 9.1 thanks to our partner Kagool What do you dislike? We struggle to get feedback from Sitecore about upcoming roadmap items. Our account exec does not maintain a good client relationship What problems are you solving ...

good experience

What do you like best? protecting editors from the back end better experience What do you dislike? quite expensive to use but gives value. Quite hard to learn What problems are you solving with the product? What benefits have you realized? easy to publish

The overwhelming multitool

What do you like best? It can be modified and customized to complete any function. Has many features that can be used and integrated. The complete package has more elements than most content management platform that would require 3rd party software to do. What do you dislike? It can feel overwhelming by the amount of features and parameters it contains. The out-of-the-box features are too often not quite working as demoed. Having step-by-step or "for dummies" documentation to ...

Learning Sitecore has been an experience

What do you like best? I like how it challenges me to be patience as I learn to develop my content editing skills. What do you dislike? It's more of complex tool for content editors, wish it would be simpler and user friendly. What problems are you solving with the product? What benefits have you realized? Using the templates help to create ease when creating a new page.

Lots of Feature but Complex

What do you like best? There are lots of options to customize, make tailored and personalized digital experiences and connect with your customers in a variety of ways. What do you dislike? It is very complex, and requires a lot of custom development work. It can be frustrating when not everything is out-of-the-box. Recommendations to others considering the product: Be sure to have a very hands-on and capable development team. What problems are you solving with the product? ...