Sitecore Experience Platform Reviews in May 2025: User Ratings, Pros & Cons

Sitecore review

What do you like best? Our entire company is using it so it will best in the long run. What do you dislike? The user experience has been very difficult for Content Authors/Editors. I don't like having both a content editor and an experience editor. The CMS we had before sitecore was much easier. What problems are you solving with the product? What benefits have you realized? Serving up Process Content to our Agency Owners and Staff and Sales Leadership to enhance Customer ...

Powerful platform that could improve the marketer's experience

What do you like best? I like how comprehensive all of the features are for the platform and the ability to connect to all of your professional applications. It is clear that this is for mid to large companies that want to make the digital experience core to their strategy. What do you dislike? How developer-necessary the platform is in order to enable all of the functionality. I understand that you will always need to invest additional time and resources to get the most out of any ...

Head and shoulders better than the rest

What do you like best? The intuitive content editor makes quickly and easily makes content work fast and easy. It feels like an extension of myself. What do you dislike? I have no issues with Sitecore. All of our issues are implementation related, not Sitecore related. What problems are you solving with the product? What benefits have you realized? Transformational digital change in our organization, redesigning four websites and over 5k pages of content to Sitecore.

cms for brand marketing

What do you like best? The ability to enable capacity at scale is critical for our team to be efficient and timely. Our company produces new products at an incredible rate. The sitecore platform allows us to get those products and information in front of our distributor partners and end-users faster than any other platform we have used. What do you dislike? Barrier to entry, training required, experience editors lack understanding when things get 'wonky'. What problems are you ...

Integration and Scalability

What do you like best? Personalization and Integration. It's easy to integrate SitCore with Sales Force and other CRM platforms , What do you dislike? Cost, finding sitecore developers and the implementation phase can be expensive Recommendations to others considering the product: The discovery phase is important. Don't let the great be the enemy of good. What problems are you solving with the product? What benefits have you realized? Integrating with BlackBaud CRM. I ...

Simply Awesome

What do you like best? the extensiblity, ease of integration, taking your product to the next level in connected systems. really I enjoy working and developing on sitecore which is very rich in a lot of ways. I have worked with sitecore since version 5.3 and the progress during the years and where it is now is a testatement to the greatness as a product. What do you dislike? Hard to find a good consultant that can give you a product that follows good architecture and principles ...

Sitecore is the industry leader!

What do you like best? Ease of use, Innovation is endless with Sitecore What do you dislike? content authoring is a bit cumbersome, overall its a great tool What problems are you solving with the product? What benefits have you realized? Personalzation is key, it's helping our organization elevate our online experince

Sitecore Experience Platform Review

What do you like best? The ability to easily manage content and personalize the experience based on user data. What do you dislike? The UI with 9.1 is much better than previous versions but do believe there are still opportunities to make the user piece simpler. Recommendations to others considering the product: The best CMS with plenty of flexibility to scale and personalize. What problems are you solving with the product? What benefits have you realized? The ability to ...

We live and breathe Sitecore!

What do you like best? We've been using Sitecore for about a decade now, and it's proven it's it's value through and through. Our favorite thing about it, is the way it brings together tech and marketing teams for deeper collaboration on what a website should look like and do for users. What do you dislike? Due to the complexity of the solution, it's not easily accessible to customers in terms of building on the platform. Many customers still find it hard to maximize on the actual ...

5 year Sitecore product owner

What do you like best? The CMS is great, a little technical but very powerful and flexible and I have trained dozens of users with different levels of technical experience without issues What do you dislike? We attempted to use ECM/EXM and Engagement Plans on 7.x and 8.x and it was always terrible. Support tickets were often ignored and basic functionality simply did not work. Additionally, the analytics have been less than stellar What problems are you solving with the product? ...