Sitecore Experience Platform Reviews in May 2025: User Ratings, Pros & Cons

Exciting insights

What do you like best? I am very excited to learn more about the content Hub. Also, my colleague and I received a personal tour of the platform DAM capabilities and we are eager to get back to our organization and share what we learned. What do you dislike? Our search function isn't very good. This may not be a failing of the software - may be the way we have our content setup. What problems are you solving with the product? What benefits have you realized? I'm not in the ...

Developing on Sitecore for 10 years

What do you like best? As a developer I love that Sitecore does a lot of the groundwork when creating a platform where a content editor can achieve their content and marketing goals. What do you dislike? During the last couple of year we repeatedly found that some industry standard platforms were not supported so we had to do it ourselves. I did not like to tear our solution for that problem out when it does not play nicely with the solution that eventually is chosen by Sitecore when ...

my experience with Sitecore

What do you like best? flexibility of customizations and integrations What do you dislike? the launch of premature product features Recommendations to others considering the product: invest more in a more mature marketing automation solution or clearly decide to go with Salesforce. Be more aggressive in competition with Adobe. Do not change licensing every year. What problems are you solving with the product? What benefits have you realized? providing more relevant ...

Very effective if you put in the time to use the platform to its best abilities

What do you like best? Nearly everything is customizable if you make it to be that way What do you dislike? Community support isnt the best when compared to other large companies (i.e., salesforce) Recommendations to others considering the product: be prepared to put in a lot of time to get sitecore ready to be used to its greatest potential for your organization - its definitely worth it What problems are you solving with the product? What benefits have you realized? ...

Great product but needs a lot of work

What do you like best? Sitecore CMS is a great product. Our content editors love it What do you dislike? Creates a lot of boundaries for Developers Recommendations to others considering the product: Build a roadmap with business goals in mind and stick to it What problems are you solving with the product? What benefits have you realized? Monstly for content editing

Organizing

What do you like best? It's nice to be able to view before making permanent changes. What do you dislike? Sometimes, the changes go through slowly which makes me wonder if my changes went through at all. What problems are you solving with the product? What benefits have you realized? We are achieving a better webpage layout that helps customers more easily find their needed products. I find it user friendly, as a person whose primary responsibility is technical support, with ...

Lots of Feature but Complex

What do you like best? There are lots of options to customize, make tailored and personalized digital experiences and connect with your customers in a variety of ways. What do you dislike? It is very complex, and requires a lot of custom development work. It can be frustrating when not everything is out-of-the-box. Recommendations to others considering the product: Be sure to have a very hands-on and capable development team. What problems are you solving with the product? ...

Learning Sitecore has been an experience

What do you like best? I like how it challenges me to be patience as I learn to develop my content editing skills. What do you dislike? It's more of complex tool for content editors, wish it would be simpler and user friendly. What problems are you solving with the product? What benefits have you realized? Using the templates help to create ease when creating a new page.

The overwhelming multitool

What do you like best? It can be modified and customized to complete any function. Has many features that can be used and integrated. The complete package has more elements than most content management platform that would require 3rd party software to do. What do you dislike? It can feel overwhelming by the amount of features and parameters it contains. The out-of-the-box features are too often not quite working as demoed. Having step-by-step or "for dummies" documentation to ...

good experience

What do you like best? protecting editors from the back end better experience What do you dislike? quite expensive to use but gives value. Quite hard to learn What problems are you solving with the product? What benefits have you realized? easy to publish