Sitecore Experience Platform Reviews in May 2025: User Ratings, Pros & Cons

cool new tech, somewhat frustrating older tech

What do you like best? jss and experience editor and overall features of javascript services and graphql What do you dislike? content tree and multiple ways of doing the same thing Recommendations to others considering the product: use it as an api and avoid mvc What problems are you solving with the product? What benefits have you realized? advanced authoring experience for clients

Personalization done easy

What do you like best? You have some tools that is easy to dive into, play around with and start using right away. What do you dislike? The amount of options you have can be overwhelming when starting out. What problems are you solving with the product? What benefits have you realized? Trying to target people in the vicinity of the municipality with reasons to move.

Extremely powerful platform, development is challenging when not already a sitecore dev

What do you like best? JSS, content editing experience, the dev docker community What do you dislike? Quirks in the platform/development that requires Sitecore experience to know how to deal with, not always intuitive. The complexity of the platform can be a huge barrier to entry. What problems are you solving with the product? What benefits have you realized? Building capabilities for our marketing department. Enabling personalization.

Powerful once unlocked, but challenging to do so

What do you like best? the personalization capabilities, AB testing What do you dislike? our upgrades have taken...years, it's not super user friendly if you're not technical What problems are you solving with the product? What benefits have you realized? solving customer problems

Very raw impression of sitecore as a developer

What do you like best? Honestly I am not qualified to write a formal review at current stage, as we are just at the POC stage of implementation sitecore as the new CMS solution in our product, that's the reason I give a Neutral rate (no good or no better at this point from my point of view, not product ). We had XP1 installation and development training. Few things I find good about sitecore are: 1) It seem pretty easy to create and publish content and content structure 2) The multiple ...

Elevated our customer experience

What do you like best? allowed us to be quicker to market to meet our self service needs and experinces What do you dislike? so far we have not found a downside. we are still learning What problems are you solving with the product? What benefits have you realized? marketing workflow ease of use personalization

Robust personalization

What do you like best? Personalization capabilities, and robust information architecture. Low learning curve, with a simple and intuitive user interface. What do you dislike? Upgrades from older builds can be a bit of a hassle, sometimes requiring several "hop" on interim builds. What problems are you solving with the product? What benefits have you realized? Digital transformation and personalized customer experiences, which has increased user engagement and retention.

Worked with Sitecore since 2006

What do you like best? I really like the core cms part, the architecture behind it and the way that almost everything is customizable and possible. I think "newer" stuff like the rules engine is great too. What do you dislike? I think there is a lot of the marketing features, that are not robust enough and has too many bugs. I think it's a shame that web forms for marketers seemed to have lost features and have more bugs when it went form Sitecore 7 to 8, and that it lost even more ...

Amazing enterprise grade content platform

What do you like best? The flexibility, scale and enterprise grade support. What do you dislike? Slow Experience editor is our main issue. Hopefully this gets fixed when we upgrade to 9.1 What problems are you solving with the product? What benefits have you realized? Improving content publication

Powerful platform!

What do you like best? I'm appreciative of the constant evolution of the platform and a renewed focus on customer success. What do you dislike? Requires a decent amount of technical assistance from a partner. What problems are you solving with the product? What benefits have you realized? Our members are multi-channel users and expect a genuine relationship with us. Sitecore is helping us unify their experience and deepen their relationship.