Sitecore Experience Platform Reviews in June 2026: User Ratings, Pros & Cons

Power, Performance, & Personalization

What do you like best? I love the versatility of the platform, the power it leverages from data to provide the best in user centric design, and last but not least the partners associated to further its performance What do you dislike? The speed at which they develop is fast, it's often difficult to keep up to date and be familiar with how I can leverage it before a new feature comes out What problems are you solving with the product? What benefits have you realized? Being able ...

Amazing platform!

What do you like best? I love that it allows me to create and deliver content in a fast way. What do you dislike? The analytics section could look better, it looks kind of old and it is difficult to read. Recommendations to others considering the product: Tell the marketing department about this great tool! What problems are you solving with the product? What benefits have you realized? Faster time to market and freedom to add content

Powerful Tool for your Tech Stack

What do you like best? We have really enjoyed using Sitecore CMS, it's functionality and versatility plus out of the box options are awesome! What do you dislike? A very different product, takes quite a bit of time to learn the platform. What problems are you solving with the product? What benefits have you realized? Seamless organization of many content pages

3+ years experience

What do you like best? I like how easy the platform is to use and get used to. What do you dislike? I am still using Sitecore 8.2 so I'm finding some things to be outdated; Working on getting ready for an upgrade What problems are you solving with the product? What benefits have you realized? It has made managing massive healthcare websites MUCH easier than classic .asp web pages

A Developer's Perspective

What do you like best? Coming from IBM Web Content Manager, I appreciate the ability to easily extend and alter anything in the platform that we need for our projects. Working in the IBM platform much of the components and features were a "black box" and were either impossible or very difficult to enhance. Sitecore comes with a bit less "out of the box" when not using SXA, but everything available is extendable and easily enhanced and the process to add new features is straightforward. ...

Has potential, but...

What do you like best? Scaleability, customized, going into SaaS soon, forward-moving. What do you dislike? It is partly both our fault and the vendor, but we rushed to deployment too soon and didn't setup things such as analytics properly when we deployed. What problems are you solving with the product? What benefits have you realized? Consolidating various aspects of our business into one area, so it makes it easier to trouble shoot and work with our vendors. The benefits if ...

A solid platform for any website

What do you like best? Our developers and content team can work together to define and implement pages and components that will be used on the site. The developers set up the content in a way that allows the content team to spin up new pages and content without having to rely on developers or deployments. What do you dislike? We haven't run into any issues that can't be resolved by our developers. What problems are you solving with the product? What benefits have you realized? ...

Amazing enterprise grade content platform

What do you like best? The flexibility, scale and enterprise grade support. What do you dislike? Slow Experience editor is our main issue. Hopefully this gets fixed when we upgrade to 9.1 What problems are you solving with the product? What benefits have you realized? Improving content publication

Worked with Sitecore since 2006

What do you like best? I really like the core cms part, the architecture behind it and the way that almost everything is customizable and possible. I think "newer" stuff like the rules engine is great too. What do you dislike? I think there is a lot of the marketing features, that are not robust enough and has too many bugs. I think it's a shame that web forms for marketers seemed to have lost features and have more bugs when it went form Sitecore 7 to 8, and that it lost even more ...

Robust personalization

What do you like best? Personalization capabilities, and robust information architecture. Low learning curve, with a simple and intuitive user interface. What do you dislike? Upgrades from older builds can be a bit of a hassle, sometimes requiring several "hop" on interim builds. What problems are you solving with the product? What benefits have you realized? Digital transformation and personalized customer experiences, which has increased user engagement and retention.