Sitecore Experience Platform Reviews in May 2025: User Ratings, Pros & Cons

Global Digital Project Manager

What do you like best? WYSIWYG interface. Intuitive experience as a content author. Highly customizable tool. What do you dislike? Experience Editor tends to be slow. The highly customizable aspect also makes it more complicated than other CMS systems. High cost of all the "add-ons" that could make Sitecore more powerful for our organization. What problems are you solving with the product? What benefits have you realized? We built a large system to create websites for each of ...

Lots of potential

What do you like best? What I like best is the potential for personalization and experimentation. What do you dislike? Takes a while to learn and apply all of the potential of the platform. What problems are you solving with the product? What benefits have you realized? We're very early in our experience journey but very hopeful to do more personalization.

Sitecore for Personalization

What do you like best? Sitecore has incredible scalability to offer its clients. What do you dislike? There is no reliable way to offer content authors to redirect URLs. What problems are you solving with the product? What benefits have you realized? Marketing uses Sitecore to publish content to its many online properties.

Great platform

What do you like best? The ease of central management and the ability to allow users to add content. What do you dislike? I can't find anything that I dislike at the moment. What problems are you solving with the product? What benefits have you realized? The ability to scale out.

Technical Yoga

What do you like best? The flexibility of the system and all the possibilities with the technology. As and architect its a joy when business comes to me with a problem for the web site, and I reply that Sitecore can do it. We have setup 2 difference versions of Sitecore now with lots of different sites and each time it's more to learn and great experiences with a site that has the WOW factor that business was proud of. What do you dislike? I would like more of a distributed system ...

Using Sitcore for external facing public site

What do you like best? Easy to plan components into the layouts What do you dislike? Not very business friendly. IT has to still use Sitecore for content management needs. Business does not see the value of Experience editor. Cost prohibitive with cloud license. What problems are you solving with the product? What benefits have you realized? Ease of content management and updating

Sitecore makes my job easier

What do you like best? It puts the content in the hands of the content managers and creators, keeps them from breaking code, and keeps my hands off of it. What do you dislike? Setting up permissions can be cumbersome. What problems are you solving with the product? What benefits have you realized? Marketers damaging or breaking a website is a thing of the past. Also keeps developers from doing content management.

Personalized customer journeys

What do you like best? Sitecore gives me the tools to give my customers a personalized journey. What do you dislike? Sitecore can be expensive to develop on for smaller companies. What problems are you solving with the product? What benefits have you realized? To give everybody from prospect to returning customer an great experience, we increased ROI over all our channels.

Architecturally amazing Sitecore

What do you like best? I like the ability to extend Sitecore by using all the latest tech and the open architecture framework that it is powered on. I like the pace with which Sitecore is moving forward likes headless content delivery and microservices architecture and the MVP and Sitecore Slack chat community. What do you dislike? I dislike the efforts that I have to put in to understand latest gigs in Sitecore which would have helped me as implementation partner developer to ...

Sitecore - super platform for the marketer

What do you like best? Sitecore offers powerful features for an experienced marketer striving for great user experiences to optimize ROI. What do you dislike? You need to be a bit digital savvy to get true value out of the platform (which is a natural prerequisite in my opinion). What problems are you solving with the product? What benefits have you realized? Reduced time to market; enhanced flexibility.