Sitecore Experience Platform Reviews in June 2026: User Ratings, Pros & Cons

Elevated our customer experience

What do you like best? allowed us to be quicker to market to meet our self service needs and experinces What do you dislike? so far we have not found a downside. we are still learning What problems are you solving with the product? What benefits have you realized? marketing workflow ease of use personalization

solid functionality

What do you like best? For what we use to serve content to our members, this site is solid and useful. It's also pretty easy to use for our content producers who aren't totally tech savvy What do you dislike? Our native search as it is set up doesn't work the way a real search should. We are very much looking forward to the full implementation of 9.0 What problems are you solving with the product? What benefits have you realized? Hopefully with the upgrade and consolidation of ...

Simply Awesome

What do you like best? the extensiblity, ease of integration, taking your product to the next level in connected systems. really I enjoy working and developing on sitecore which is very rich in a lot of ways. I have worked with sitecore since version 5.3 and the progress during the years and where it is now is a testatement to the greatness as a product. What do you dislike? Hard to find a good consultant that can give you a product that follows good architecture and principles ...

Sitecore is the industry leader!

What do you like best? Ease of use, Innovation is endless with Sitecore What do you dislike? content authoring is a bit cumbersome, overall its a great tool What problems are you solving with the product? What benefits have you realized? Personalzation is key, it's helping our organization elevate our online experince

We live and breathe Sitecore!

What do you like best? We've been using Sitecore for about a decade now, and it's proven it's it's value through and through. Our favorite thing about it, is the way it brings together tech and marketing teams for deeper collaboration on what a website should look like and do for users. What do you dislike? Due to the complexity of the solution, it's not easily accessible to customers in terms of building on the platform. Many customers still find it hard to maximize on the actual ...

Sitecore Experience Platform Review

What do you like best? The ability to easily manage content and personalize the experience based on user data. What do you dislike? The UI with 9.1 is much better than previous versions but do believe there are still opportunities to make the user piece simpler. Recommendations to others considering the product: The best CMS with plenty of flexibility to scale and personalize. What problems are you solving with the product? What benefits have you realized? The ability to ...

Sitecore

What do you like best? The ability to update quickly and the amount of features that they offer. What do you dislike? The manuel process that need to be done to utlize the tool to its fullest. There are a ton of tools in sitecore that we are not utlizing to the fullest. What problems are you solving with the product? What benefits have you realized? The need for development for small changes

Sitecore plays nice with others

What do you like best? My production team likes the ease of in building content through the Content Editor. It is easy to map components, and to hook into plug-ins like Smartling and Brightcove. What do you dislike? The opportunity of Sitecore Experience Platform is massive, however complexities with my team's deployment makes the Experience Platform inconsistent. We fall back on mapping page components in the presentation details. In progress pages are reviewed as pages in a browser, ...

XConnect and personalization combination

What do you like best? There are a lot of possibilities combined, I especially like the combination of analytics data and external data in Xconnect and using that for personalization. What do you dislike? Some times the process of combining the data can be pretty slow. A lot of fine tuning is needed. What problems are you solving with the product? What benefits have you realized? Custom personalization rules based on analytics and external data

The value platform

What do you like best? Using the actual platform capabilities for profile buildup and in the end use that for personalization in the long run What do you dislike? Some of the interfaces could use an upgrade to facilitate more information What problems are you solving with the product? What benefits have you realized? The marketing features out of the box and the possibilities for the marketing automation