SimplePractice Reviews in June 2026: User Ratings, Pros & Cons

I am new to the private practice world…

I am new to the private practice world and chose Simple Practice as my platform for maintaining records due to positive reviews from other therapists that are already using the interface. It took some time to get used to but I've found it to more than suit my needs. I am grateful for the teletherapy option during these times. My only difficulty with the teletherapy is that I've not had luck sharing parenting videos this way as the audio does not show through very well to the receiving end. ...

Great program, needs a phone number

Very easy to use platform for both clients and practitioners. Great interface between calendar, invoicing and payment options. The only negative is there is no phone number to reach a live person for help. You either have to search through their extensive help center (often finding what you need, but taking double or triple the time a phone call would) or send a message to the team that while knowledgeable and helpful can take days to resolve. While I agree that someone needing a tutorial ...

I recently switched from another…

I recently switched from another electronic health records to simple practice and am loving it. Creating your own documents for clients to fill out electronically, sign and use the portal has been a wonderful tool to use. Very user friendly, and I love the telehealth option. I’m looking forward to continuing to learn more about the platform and hope they can one day offer group telehealth options!

SimplePractice has been a lifesaver

SimplePractice has been a lifesaver! It has enabled me to safely continue treatment with my clients through this pandemic. SimplePractice is user friendly for both clinician and client. It provides a secure platform to support my private practice. I will continue to use it in the future.

The user interface has a decent…

The user interface has a decent learning curve, but your customer support is awesome!

Highly Recommend

I recommend this platform for all mental health professionals. I have found it extremely user friendly regarding scheduling appointments, client access to their portal to fill out intake questionnaires and for completion of paperwork prior to session. Additionally, it has been user friendly regarding billing and sending invoices. I have been very happy with Simple Practice and recommend it to others with no reservations.

I love Simple Practice

I love Simple Practice! This is my third trial of an integrated EMR program and I’ve finally found all I was wishing for. They cover everything I need: easily keeping me organized so I’m free to focus on my work with clients.

Very user friendly

I wish there was an easier way to contact people for help. You can’t reply to emails. Otherwise it’s user friendly, and I like it very much, also it seems very good for someone not too high tech but offers all the needed services ! I think it is going to work out great!

I love the clean and user friendly…

I love the clean and user friendly interface of SimplePractice and how the schedule sync's to Google Calendar. Claim filing is relatively easy and efficient although SimplePractice would benefit from increasing accuracy with Blue Cross Blue Shield plans to reflect the different address to which claims should be filed as they are required to be filed with the local BCBS plan (e.g., BCBS of Texas plans need to be filed with Horizon BCBS if you practice in New Jersey - Horizon's state). In ...

I love the clean and user friendly…

I love the clean and user friendly interface of SimplePractice and how the schedule sync's to Google Calendar. Claim filing is relatively easy and efficient although SimplePractice would benefit from increasing accuracy with Blue Cross Blue Shield plans to reflect the different address to which claims should be filed as they are required to be filed with the local BCBS plan (e.g., BCBS of Texas plans need to be filed with Horizon BCBS if you practice in New Jersey - Horizon's state). In ...