SimplePractice Reviews in June 2026: User Ratings, Pros & Cons

"Very poor start up company who treats clientele poorly"

What do you like best about SimplePractice? the ease of the system navigation and lower amounts of paperwork What do you dislike about SimplePractice? No access to anyone in management, refuses to answer questions, lacks knowledge about 277 files, doesnt understand zip plus 4 rules, takes 2 weeks to schedule a meeting with a sup[port specialist that has no clue about behavioral health claims, clearing house representatives tell you incorrect information regarding submissions of claims, ...

"SimplePractice is truly simple!"

What do you like best about SimplePractice? SimplePractice is intuitive for a new private practitioner. Customer service is very accessible and friendly. I enjoy the ease of use and templates available for clinicians. The price is very reasonable considering all the services you get. The tutorials are helpful, and they have free webinars for continued learning. What do you dislike about SimplePractice? It would be helpful to have standalone/integrated email option, rather than just secure ...

"Streamlined my paperwork process in a modern way"

What do you like best about SimplePractice? I like how Simple Practice does it all in one place. I used to use an archaic paper and pen method that had so many steps and became no longer practical in the era of telehealth. Simple Practice has helped me streamline this process and update to the times. What do you dislike about SimplePractice? It took me some time to shift over my paperwork to digital format (especially questionnaires), and I had to familiarize myself with the system to be ...

"danielle review"

What do you like best about SimplePractice? handouts and templates, easy to customize What do you dislike about SimplePractice? how you can double book yourself, learning how to use clt portal was not intuitive Recommendations to others considering SimplePractice: use it, review intake docs and customize as needed What problems is SimplePractice solving and how is that benefiting you? telehealth, hipaa forms, easy to maintain my calendar/ schedule

Absolutely the worst

Absolutely the worst, worst company ever!!!! You take our money and give no customer service!!! We can't get questions asked, we cannot get emails answered. Biggest rip off ever!!!!!

Absolutely the worst

Absolutely the worst, worst company ever!!!! You take our money and give no customer service!!! We can't get questions asked, we cannot get emails answered. Biggest rip off ever!!!!!

Don’t expect good customer support.

Don’t let them blame the poor customer service or lack of phone support on COVID19. Even trying to email them for support is frustrating. The link is buried in layers of “online resources” they expect you to use first. Then when the problem is their technical issue, they blame it on the payer and tell you that you have to call the payer. The ONLY reason I haven’t cancelled is bec I don’t want to deal with changing everything over.

Helpful resource!

Helpful resource! Once you get the hang of it, SP works for you and is an incredibly useful tool for your practice.

"Very Good"

What do you like best about SimplePractice? What I like about SimplePractice is that it provides everything you could possibly need for your private practice. It sets you up nicely and allows you to bill clients. It has everything you could possibly think of to need in that setting. I like that they continue to update and change things to make it more user friendly. What do you dislike about SimplePractice? It’s a little complicated to learn. It takes a good hour I would say to set up and ...

Simple practice is a user friendly…

Simple practice is a user friendly system but hard to get answers quickly when dealing with clients. We are having problems adding credit cards to our clients file. It freezes when you go to press add. ANY solution to that problem